Case Studies
RIVM makes time and location independent work possible with AppSense
Overview
Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Remote Monitoring & Control Systems | |
Healthcare & Hospitals | |
Business Operation Facility Management | |
Remote Asset Management Remote Collaboration Remote Control | |
System Integration Training | |
Operational Impact
The pilot demonstrated that VDI works, even in an unusual environment like RIVM. “We have developed a campus VDI workplace in which we offer about 450 applications. Employees can access the virtual workplace from their offices, but also from home and with a mobile device,” says Schuler. It is not possible at this time to offer all 500 applications with which RIVM works via this environment, he says. “We have a number of laboratory systems that, often due to the hardware on which they run, are not virtualized. That percentage is much lower than we first assumed, and that is partly thanks to AppSense. We succeeded in integrating many applications that we initially thought we could not virtualize into the campus environment.” | |
After the successful pilot, the new virtual workplace was rolled out in half a year’s time to all employees. Immediately after going live, employee satisfaction was measured with a survey, and again after a few months. Schuler: “We saw that employees initially had trouble with the change. They didn’t understand the advantages right away. But once they got used to their virtual desktop, they no longer wanted it any other way. Now, about 15 percent of the employees work from home on a daily basis. We see that people also regularly logon in the evening. So we are realizing our goal of time and location independent working.” | |
Next to the basic campus environment, there will be a Campus Plus and a Campus Open. In this first environment, employees can make use of more memory space and more CPU capacity, something that comes up frequently. Previously, they needed the ICT department to install this software, but now they [users] can do it in the Campus Open environment themselves.” | |
Quantitative Benefit
The pilot involved around 100 users. | |
The campus VDI workplace offers about 450 applications. | |
Approximately 15% of employees work from home daily. | |