RingCentral
Case Studies
RingCentral's Unified Communications Solution Boosts PGA's Operational Efficiency
Overview
RingCentral's Unified Communications Solution Boosts PGA's Operational EfficiencyRingCentral |
Networks & Connectivity - 5G Sensors - Acoustic Sensors | |
Buildings Telecommunications | |
Sales & Marketing | |
Personnel Tracking & Monitoring | |
Training | |
Operational Impact
The implementation of RingCentral's UCaaS solution significantly improved the operational efficiency of the PGA. The mobile employees, including the executive team, the people who put on the championships, the marketing and communications groups, and the business development team, now work more efficiently on the road. They no longer have to go to separate places to check email, voicemail on their cell phones, voicemail on their desk phones, or find a physical fax machine. All of these functionalities are now available on their mobile phones with RingCentral. The timesaving capability of seeing their voice messages in email was particularly appreciated by the users. Furthermore, RingCentral's commitment to integrating its communications functionality with other technology PGA uses now, or will use in the future, was highly valued by the director of technology operations. | |
Quantitative Benefit
Reduced communication costs by 25% after deploying RingCentral. | |
Eliminated the need for 25 fax machines and dedicated communication lines at the headquarters. | |
Retired two PBX systems, leading to significant cost savings. | |