RingCentral
Case Studies
RingCentral Enhances Olympia Management’s Remote Office Oversight While Reducing Costs
Overview
RingCentral Enhances Olympia Management’s Remote Office Oversight While Reducing CostsRingCentral |
Buildings Telecommunications | |
Inventory Management | |
System Integration | |
Operational Impact
The implementation of RingCentral provided several operational benefits to OMI. The company gained more control over their communication system, with the ability to make changes without requiring a laptop or remote access. The increased communication functionality provided by RingCentral allowed property managers in remote offices to communicate and work better. Additionally, RingCentral provided OMI management with better visibility into operations in the remote offices. They could see how many calls were coming in, and all of the managers’ voicemails and whether or not they were checking them, providing more oversight and improving operational efficiency. | |
Quantitative Benefit
OMI saw a savings of 66% to 80% on the cost of the remote offices’ phone service after implementing RingCentral. | |
The company was able to consolidate its phone service payments into one monthly check, instead of 90 or more, significantly reducing administrative effort and cost. | |
The implementation of RingCentral led to a significant reduction in the number of phone lines required in each remote office, from two to one. | |