RingCentral
Case Studies
RingCentral Empowers RE/MAX Agents with Mobile Office Capabilities
Overview
RingCentral Empowers RE/MAX Agents with Mobile Office CapabilitiesRingCentral |
Infrastructure as a Service (IaaS) - Cloud Databases Robots - Wheeled Robots | |
Buildings Telecommunications | |
Sales & Marketing | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
The implementation of RingCentral's cloud-based communication system has revolutionized the way RE/MAX on the Lake and Northwest operates. The system's mobility and flexibility have allowed agents to take their offices with them wherever they go, providing the anytime, anywhere connectivity crucial to their success. The ability to make and receive calls, send and receive faxes, and participate in HD video meetings and conference calls from any location has significantly improved client satisfaction. The ease of reaching agents has resulted in happier clients and increased productivity among agents. Furthermore, the company has been able to avoid hiring IT staff to manage and maintain an on-premises PBX system, further reducing operational costs. | |
Quantitative Benefit
Agents at RE/MAX on the Lake and Northwest experienced 40 to 50 percent increases in their sales productivity year over year, thanks to the efficiency and functionality provided by RingCentral. | |
The company realized cost savings of more than 30 percent by implementing RingCentral, compared to traditional phone systems. | |
The average agent’s productivity in typical real estate offices using traditional phone systems increases only three percent year over year, highlighting the significant productivity boost provided by RingCentral. | |