RingCentral
Case Studies
RingCentral: A Game Changer for EAH Housing's Communication System
Overview
RingCentral: A Game Changer for EAH Housing's Communication SystemRingCentral |
Infrastructure as a Service (IaaS) - Cloud Databases Robots - Wheeled Robots | |
Equipment & Machinery Telecommunications | |
Product Research & Development | |
Cloud Planning, Design & Implementation Services System Integration | |
Operational Impact
The implementation of RingCentral has brought about significant operational improvements for EAH Housing. Employees are now more productive as they no longer spend a lot of time trying to find out who called them. Supervisors can instantly divert calls or forward messages to the people covering for other people, a capability they didn't have before. Mobile workers now have more functionality on the road through the RingCentral Mobile app on their cell phones than they had at their desks previously. The system fits into the organization's cloud initiative, delivers a wider range of communications functionality, and enables employees to be more productive in their jobs. According to Ma, RingCentral is definitely a game changer. | |