RingCentral
Case Studies
RingCentral: A Game-Changer for Business Management Consultants
Overview
RingCentral: A Game-Changer for Business Management ConsultantsRingCentral |
Infrastructure as a Service (IaaS) - Private Cloud Infrastructure as a Service (IaaS) - Virtual Private Cloud | |
Finance & Insurance Telecommunications | |
Sales & Marketing | |
Inventory Management | |
Operational Impact
The implementation of RingCentral has significantly improved the operations of Business Management Consultants. The employees can now keep their personal numbers private and instantly know when they receive a business call or personal call on their phones. This has increased the likelihood of their calls getting answered now that a number displays on their customers' caller ID instead of a blocked number. The company has also been able to provide better customer service to its clients, making the employees' jobs easier and more efficient. Gala also enjoys the iPhone app, notification emails when he has a new voicemail or fax message, and answering rules that enable him to have his phone ring only during office hours. He also likes being able to set up accounts for his employees online and plans to add the Click-to-Call feature to his website to make it even easier for customers to reach them. | |
Quantitative Benefit
Reduced phone expenses from $75 to $50-55 a month, saving about $20-25 a month | |
Ability to add new phone numbers as needed, including a toll-free number and local numbers | |
Ability to use temporary campaign-based numbers for specific purposes | |