Domo Case Studies Rhodes Bake-N-Serv Case Study

Edit This Case Study Record

	Rhodes Bake-N-Serv Case Study Domo

Rhodes Bake-N-Serv Case Study

Domo

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Consumer Goods
Applicable Functions	Quality Assurance
Use Cases	Predictive Quality Analytics Real-Time Location System (RTLS)
Services	Data Science Services
Challenge	Rhodes Bake-N-Serv, a leading manufacturer of frozen bread and rolls, was facing challenges in its data gathering and sharing process. The executives and plant managers had limited visibility into the operations, and the process of gathering data was slow and manual. The company was using Excel for reporting, which was time-consuming, error-prone, and difficult to maintain. The lack of real-time data also meant that any issues in the manufacturing process would take a long time to be identified and addressed. Read More
About Customer	Rhodes Bake-N-Serv is a leading manufacturer of frozen bread and rolls, including dinner rolls, sweet rolls, bread, biscuits and pizza dough. The company is based in Salt Lake City, UT and operates in the Consumer Packaged Goods (CPG) industry. Despite being a successful leader in the CPG industry, the company was facing challenges in its data gathering and sharing process. The executives and plant managers had limited visibility into the operations, and the process of gathering data was slow and manual. Read More
Solution	Rhodes Bake-N-Serv implemented Domo, a data visualization and management tool, to improve its data gathering and sharing process. With Domo, the company was able to dump in as many data points as needed and have them visible in 20 minutes, saving significant time in building spreadsheets. The tool also allowed the company to monitor every single batch they produce in real-time, enabling them to identify and address any problems quickly. Additionally, Domo was used to track customer service data, helping the company to see trends and address specific scenarios more quickly. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Consumer Goods

Applicable Functions

Quality Assurance

Use Cases

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

Data Science Services

Challenge

Rhodes Bake-N-Serv, a leading manufacturer of frozen bread and rolls, was facing challenges in its data gathering and sharing process. The executives and plant managers had limited visibility into the operations, and the process of gathering data was slow and manual. The company was using Excel for reporting, which was time-consuming, error-prone, and difficult to maintain. The lack of real-time data also meant that any issues in the manufacturing process would take a long time to be identified and addressed.

About Customer

Rhodes Bake-N-Serv is a leading manufacturer of frozen bread and rolls, including dinner rolls, sweet rolls, bread, biscuits and pizza dough. The company is based in Salt Lake City, UT and operates in the Consumer Packaged Goods (CPG) industry. Despite being a successful leader in the CPG industry, the company was facing challenges in its data gathering and sharing process. The executives and plant managers had limited visibility into the operations, and the process of gathering data was slow and manual.

Solution

Rhodes Bake-N-Serv implemented Domo, a data visualization and management tool, to improve its data gathering and sharing process. With Domo, the company was able to dump in as many data points as needed and have them visible in 20 minutes, saving significant time in building spreadsheets. The tool also allowed the company to monitor every single batch they produce in real-time, enabling them to identify and address any problems quickly. Additionally, Domo was used to track customer service data, helping the company to see trends and address specific scenarios more quickly.

Impact #1	The implementation of Domo resulted in increased productivity, with the tool saving the company around 15 hours a month just in building spreadsheets.
Impact #2	The company was able to enhance its customer service by tracking every customer call in a database and using Domo to see trends and address specific scenarios more quickly.
Impact #3	Domo also improved manufacturing visibility and efficiency by allowing the company to monitor every single batch they produce in real-time and identify any problems quickly.

Impact #1

The implementation of Domo resulted in increased productivity, with the tool saving the company around 15 hours a month just in building spreadsheets.

Impact #2

The company was able to enhance its customer service by tracking every customer call in a database and using Domo to see trends and address specific scenarios more quickly.

Impact #3

Domo also improved manufacturing visibility and efficiency by allowing the company to monitor every single batch they produce in real-time and identify any problems quickly.

Benefit #1	Domo saves the company around 15 hours a month in building spreadsheets.
Benefit #2	The company can now identify a problem in manufacturing in two seconds, compared to a month before the implementation of Domo.

Benefit #1

Domo saves the company around 15 hours a month in building spreadsheets.

Benefit #2

The company can now identify a problem in manufacturing in two seconds, compared to a month before the implementation of Domo.

Download PDF Version

Overview

Rhodes Bake-N-Serv Case Study

Operational Impact

Quantitative Benefit