Eightfold Case Studies Revolutionizing Talent Acquisition with AI: A Case Study on Automation Anywhere

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	Revolutionizing Talent Acquisition with AI: A Case Study on Automation Anywhere Eightfold

Revolutionizing Talent Acquisition with AI: A Case Study on Automation Anywhere

Eightfold

Technology Category	Analytics & Modeling - Robotic Process Automation (RPA) Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Procurement Sales & Marketing
Use Cases	Leasing Finance Automation Material Handling Automation
Challenge	Automation Anywhere, a global leader in Robotic Process Automation (RPA), faced significant challenges in its talent acquisition process. The company was experiencing a hiring boom due to the rapid growth of the RPA sector. However, the existing hiring process was inefficient and unable to keep up with the demand. The company needed to hire more people and do it faster. Additionally, they wanted to increase the diversity of their hires and improve the efficiency of their talent acquisition team. A significant challenge was the inability to effectively utilize their Applicant Tracking System (ATS) which contained about 200,000 records of past applicants. The company lacked an effective way to search these past applicants for potential matches for new roles. Furthermore, the records were not updated after each application was submitted, leading to outdated information. Read More
About Customer	Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots. These digital workers perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience, and more engaged employees. The company has 1,600 employees and hundreds of open positions at any given time, with a significant number of these jobs in sales and engineering. Automation Anywhere has 15 global offices and professionals spread across many countries outside where it has offices. The company is a leader in Gartner’s “Magic Quadrant” for two consecutive years, indicating its significant role in the rapidly growing RPA sector. Read More
Solution	Automation Anywhere adopted the AI-powered Talent Intelligence Platform from Eightfold to address these challenges. The platform allowed the company to effectively search their ATS and rediscover past applicants who were a match for new roles. The platform also updated the profiles of past applicants using publicly available data, ensuring that the company had the most current information about potential candidates. The company also used the platform to 'calibrate' roles by listing the skills needed for a job and then matching these skills with the profiles in their network. This process helped the company to uncover thousands of potential employees who were previously overlooked. The platform also allowed the company to filter prospects to boost diversity and run targeted 'campaigns' to attract the right candidates. Additionally, the company used Eightfold Sourcing, a service provided by Eightfold, to supplement their recruiting efforts for tougher roles. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Robotic Process Automation (RPA)

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Procurement

Sales & Marketing

Use Cases

Leasing Finance Automation

Material Handling Automation

Challenge

Automation Anywhere, a global leader in Robotic Process Automation (RPA), faced significant challenges in its talent acquisition process. The company was experiencing a hiring boom due to the rapid growth of the RPA sector. However, the existing hiring process was inefficient and unable to keep up with the demand. The company needed to hire more people and do it faster. Additionally, they wanted to increase the diversity of their hires and improve the efficiency of their talent acquisition team. A significant challenge was the inability to effectively utilize their Applicant Tracking System (ATS) which contained about 200,000 records of past applicants. The company lacked an effective way to search these past applicants for potential matches for new roles. Furthermore, the records were not updated after each application was submitted, leading to outdated information.

About Customer

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots. These digital workers perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience, and more engaged employees. The company has 1,600 employees and hundreds of open positions at any given time, with a significant number of these jobs in sales and engineering. Automation Anywhere has 15 global offices and professionals spread across many countries outside where it has offices. The company is a leader in Gartner’s “Magic Quadrant” for two consecutive years, indicating its significant role in the rapidly growing RPA sector.

Solution

Automation Anywhere adopted the AI-powered Talent Intelligence Platform from Eightfold to address these challenges. The platform allowed the company to effectively search their ATS and rediscover past applicants who were a match for new roles. The platform also updated the profiles of past applicants using publicly available data, ensuring that the company had the most current information about potential candidates. The company also used the platform to 'calibrate' roles by listing the skills needed for a job and then matching these skills with the profiles in their network. This process helped the company to uncover thousands of potential employees who were previously overlooked. The platform also allowed the company to filter prospects to boost diversity and run targeted 'campaigns' to attract the right candidates. Additionally, the company used Eightfold Sourcing, a service provided by Eightfold, to supplement their recruiting efforts for tougher roles.

Impact #1	The adoption of the AI-powered Talent Intelligence Platform from Eightfold revolutionized the talent acquisition process at Automation Anywhere. The platform provided transparency and visibility, making it easier to track interactions with candidates across multiple roles and managers. The company was able to rediscover talent within its ATS, hire faster, and with greater candidate diversity. The platform also allowed the company to be more proactive about diversity and bring more diverse candidates into the pipeline. The company was able to fill as many roles in the first quarter of 2021 as they did during the entire previous year, despite having a lean team. The efficiency of interviews improved as applicants were more likely to be familiar with the company, its business, and culture. The company was able to meet the hiring demands caused by the explosion of the virtual world and robotic process automation in 2020 and 2021.

Impact #1

The adoption of the AI-powered Talent Intelligence Platform from Eightfold revolutionized the talent acquisition process at Automation Anywhere. The platform provided transparency and visibility, making it easier to track interactions with candidates across multiple roles and managers. The company was able to rediscover talent within its ATS, hire faster, and with greater candidate diversity. The platform also allowed the company to be more proactive about diversity and bring more diverse candidates into the pipeline. The company was able to fill as many roles in the first quarter of 2021 as they did during the entire previous year, despite having a lean team. The efficiency of interviews improved as applicants were more likely to be familiar with the company, its business, and culture. The company was able to meet the hiring demands caused by the explosion of the virtual world and robotic process automation in 2020 and 2021.

Benefit #1	Four times as many people hired year to date compared to the previous year
Benefit #2	31% improvement in time to fill, reducing the time from 65 to 45 days
Benefit #3	The talent-acquisition team became about 3.5 times more productive after the AI was adopted

Benefit #1

Four times as many people hired year to date compared to the previous year

Benefit #2

31% improvement in time to fill, reducing the time from 65 to 45 days

Benefit #3

The talent-acquisition team became about 3.5 times more productive after the AI was adopted

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Overview

Revolutionizing Talent Acquisition with AI: A Case Study on Automation Anywhere

Operational Impact

Quantitative Benefit