FreightPOP Case Studies Revolutionizing Shipping for a Designer Furniture Brand with IoT

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	Revolutionizing Shipping for a Designer Furniture Brand with IoT FreightPOP

Revolutionizing Shipping for a Designer Furniture Brand with IoT

FreightPOP

Applicable Industries	Retail Transportation
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Last Mile Delivery Retail Store Automation
Challenge	The customer, a high-end furniture brand designing for online catalogs and IKEA home & storage systems, was facing significant challenges in their shipping and logistics processes. They were overwhelmed with the launch of new products and SKUs and were in dire need of a streamlined shipping process to ease the burden on their customers and internal teams. They also required a reliable method to attach costs to orders by quickly securing carrier shipping rates and adding their markup of 15%. The primary challenges included gathering accurate shipping quotes for their clients purchasing from retail and vendor websites, automating the rate shopping process, and building repeatable and scalable shipping processes that could handle their growth. Read More
About Customer	The customer is a high-end furniture brand that designs for online catalogs and IKEA home & storage systems. They are a rapidly growing company, constantly launching new products and SKUs. Their business model involves selling their products through retail and vendor websites, which requires them to provide accurate shipping quotes to their clients. The customer was struggling with the complexities of their shipping processes, which were not scalable or efficient enough to handle their growth. They needed a solution that could streamline their shipping processes, automate rate shopping, and provide a reliable way to attach costs to orders. Read More
Solution	FreightPOP provided a comprehensive solution to the customer's challenges. They introduced customer portals that allowed the shippers' customers or divisions of business to access information such as specific shipping authorizations, order tracking, and shipping history. These portals also enabled easier reverse logistics, provided shippers with visibility into their inbound shipments, and allowed pulling and pushing of invoices straight to vendors and customers. FreightPOP also offered rate shopping across multiple carriers and modes on a single screen, real-time acceptance and response to carriers, and 'set and forget' shipping rules. Additionally, FreightPOP simplified shipping through automation, including automatic printing of labels, invoices, and BOLS, simplifying return shipments, and creating HAZMAT shipping support documents. Read More Log in to view content
Contents

Applicable Industries

Retail

Transportation

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Last Mile Delivery

Retail Store Automation

Challenge

The customer, a high-end furniture brand designing for online catalogs and IKEA home & storage systems, was facing significant challenges in their shipping and logistics processes. They were overwhelmed with the launch of new products and SKUs and were in dire need of a streamlined shipping process to ease the burden on their customers and internal teams. They also required a reliable method to attach costs to orders by quickly securing carrier shipping rates and adding their markup of 15%. The primary challenges included gathering accurate shipping quotes for their clients purchasing from retail and vendor websites, automating the rate shopping process, and building repeatable and scalable shipping processes that could handle their growth.

About Customer

The customer is a high-end furniture brand that designs for online catalogs and IKEA home & storage systems. They are a rapidly growing company, constantly launching new products and SKUs. Their business model involves selling their products through retail and vendor websites, which requires them to provide accurate shipping quotes to their clients. The customer was struggling with the complexities of their shipping processes, which were not scalable or efficient enough to handle their growth. They needed a solution that could streamline their shipping processes, automate rate shopping, and provide a reliable way to attach costs to orders.

Solution

FreightPOP provided a comprehensive solution to the customer's challenges. They introduced customer portals that allowed the shippers' customers or divisions of business to access information such as specific shipping authorizations, order tracking, and shipping history. These portals also enabled easier reverse logistics, provided shippers with visibility into their inbound shipments, and allowed pulling and pushing of invoices straight to vendors and customers. FreightPOP also offered rate shopping across multiple carriers and modes on a single screen, real-time acceptance and response to carriers, and 'set and forget' shipping rules. Additionally, FreightPOP simplified shipping through automation, including automatic printing of labels, invoices, and BOLS, simplifying return shipments, and creating HAZMAT shipping support documents.

Impact #1	The implementation of FreightPOP's TMS platform significantly improved the customer's shipping processes. It provided a better checkout and delivery experience for their customers, which likely led to increased customer satisfaction and loyalty. The customer also benefited from FreightPOP's preferred partner LTL rates, which helped them save money. The robust automations and integrations provided by FreightPOP allowed the customer to maintain repeatable and scalable shipping processes, which are crucial for their growth. The customer also found additional features such as NetSuite and Retail Integrations, EDI LTL Invoice Pull Automation, Drop Shipping and 3rd party Shipping Support, Address Validation, and Hard Workflows on Customers invaluable.

Impact #1

The implementation of FreightPOP's TMS platform significantly improved the customer's shipping processes. It provided a better checkout and delivery experience for their customers, which likely led to increased customer satisfaction and loyalty. The customer also benefited from FreightPOP's preferred partner LTL rates, which helped them save money. The robust automations and integrations provided by FreightPOP allowed the customer to maintain repeatable and scalable shipping processes, which are crucial for their growth. The customer also found additional features such as NetSuite and Retail Integrations, EDI LTL Invoice Pull Automation, Drop Shipping and 3rd party Shipping Support, Address Validation, and Hard Workflows on Customers invaluable.

Benefit #1	Saved money by accessing quick carrier quotes and FreightPOP's preferred partner LTL rates
Benefit #2	Streamlined shipping processes through robust automations and integrations
Benefit #3	Reduced time spent on rate shopping by automating the process

Benefit #1

Saved money by accessing quick carrier quotes and FreightPOP's preferred partner LTL rates

Benefit #2

Streamlined shipping processes through robust automations and integrations

Benefit #3

Reduced time spent on rate shopping by automating the process

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Overview

Revolutionizing Shipping for a Designer Furniture Brand with IoT

Operational Impact

Quantitative Benefit