Software AG Case Studies Revolutionizing Process Management in Real Estate and Medical Equipment Industry: A Case Study of Sichuan Languang Development Co., Ltd. (BRC)

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	Revolutionizing Process Management in Real Estate and Medical Equipment Industry: A Case Study of Sichuan Languang Development Co., Ltd. (BRC) Software AG

Revolutionizing Process Management in Real Estate and Medical Equipment Industry: A Case Study of Sichuan Languang Development Co., Ltd. (BRC)

Software AG

Technology Category	Analytics & Modeling - Process Analytics
Applicable Industries	Education Mining
Applicable Functions	Human Resources Product Research & Development
Use Cases	Process Control & Optimization Virtual Training
Services	Training
Challenge	Sichuan Languang Development Co., Ltd. (BRC), a company with over 20,000 employees and 390+ enterprises, was facing significant challenges in managing its vast documentation. The company had over 8,000 documents about systems, processes, specifications, and guidelines that were not updated in a timely manner. This lack of organization and timely updates impacted the implementation of systems, affecting workers' efficiency. Additionally, training new employees was a time-consuming process due to the scattered and unorganized training materials. The company needed to coordinate the participation of business personnel from multiple departments, which was difficult to control. This often resulted in confusion and a slow start for new employees. Read More
About Customer	Sichuan Languang Development Co., Ltd. (BRC) is a company established in 1990 that develops and markets tourism, residential, office, entertainment, and restaurant real estate. It also develops and sells medical equipment and medicine products. The company operates in China with more than 20,000 employees and over 390 holding and participating enterprises. BRC is responsible for creating detailed and meticulously documented rules and guidelines for its 390+ properties, which had grown to more than 8 million words across 8,000 separate documents. Read More
Solution	To address these challenges, BRC decided to implement a process management solution. After an extensive search, the company chose ARIS in 2019. ARIS's process management platform helped BRC organize its scattered processes and documents. It created a one-stop operation with identifiers such as 'who I am,' 'what I do,' and 'how I do it.' This allowed employees to quickly locate their position and job content within the process. ARIS also helped clarify the complex relationships among personnel, position, role, and process. It provided a panoramic presentation of the value chain, offering analysis reports for process optimization. Furthermore, ARIS established a long-term operation mechanism of process governance, supporting the flexible adjustment of business, organization, power, and responsibility. The second stage of BRC's project in 2021 will include a proof of concept for ARIS Process Mining. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Process Analytics

Applicable Industries

Education

Mining

Applicable Functions

Human Resources

Product Research & Development

Use Cases

Process Control & Optimization

Virtual Training

Services

Training

Challenge

Sichuan Languang Development Co., Ltd. (BRC), a company with over 20,000 employees and 390+ enterprises, was facing significant challenges in managing its vast documentation. The company had over 8,000 documents about systems, processes, specifications, and guidelines that were not updated in a timely manner. This lack of organization and timely updates impacted the implementation of systems, affecting workers' efficiency. Additionally, training new employees was a time-consuming process due to the scattered and unorganized training materials. The company needed to coordinate the participation of business personnel from multiple departments, which was difficult to control. This often resulted in confusion and a slow start for new employees.

About Customer

Sichuan Languang Development Co., Ltd. (BRC) is a company established in 1990 that develops and markets tourism, residential, office, entertainment, and restaurant real estate. It also develops and sells medical equipment and medicine products. The company operates in China with more than 20,000 employees and over 390 holding and participating enterprises. BRC is responsible for creating detailed and meticulously documented rules and guidelines for its 390+ properties, which had grown to more than 8 million words across 8,000 separate documents.

Solution

To address these challenges, BRC decided to implement a process management solution. After an extensive search, the company chose ARIS in 2019. ARIS's process management platform helped BRC organize its scattered processes and documents. It created a one-stop operation with identifiers such as 'who I am,' 'what I do,' and 'how I do it.' This allowed employees to quickly locate their position and job content within the process. ARIS also helped clarify the complex relationships among personnel, position, role, and process. It provided a panoramic presentation of the value chain, offering analysis reports for process optimization. Furthermore, ARIS established a long-term operation mechanism of process governance, supporting the flexible adjustment of business, organization, power, and responsibility. The second stage of BRC's project in 2021 will include a proof of concept for ARIS Process Mining.

Impact #1	The implementation of ARIS's process management platform has brought about significant operational improvements for BRC. Processes and documents are now more easily discovered, and employees can quickly understand their roles and responsibilities within the process. Business scenarios can be visualized with analytic reports, enhancing process operation value. The company has also established a long-term operation mechanism of process governance, such as organizational guarantee, element change, process error correction, process reward, and process inspection. This supports the flexible adjustment of business, organization, power, and responsibility. All functional and business departments can now maintain the visualization, standardization, and control of their own processes.

Impact #1

The implementation of ARIS's process management platform has brought about significant operational improvements for BRC. Processes and documents are now more easily discovered, and employees can quickly understand their roles and responsibilities within the process. Business scenarios can be visualized with analytic reports, enhancing process operation value. The company has also established a long-term operation mechanism of process governance, such as organizational guarantee, element change, process error correction, process reward, and process inspection. This supports the flexible adjustment of business, organization, power, and responsibility. All functional and business departments can now maintain the visualization, standardization, and control of their own processes.

Benefit #1	Overall process efficiency has increased by 50% on average
Benefit #2	The average processing efficiency of a single person has increased by 32%
Benefit #3	Number of headquarters staff dropped from over 700 to just over 300, as employees moved to areas where they could be more productive

Benefit #1

Overall process efficiency has increased by 50% on average

Benefit #2

The average processing efficiency of a single person has increased by 32%

Benefit #3

Number of headquarters staff dropped from over 700 to just over 300, as employees moved to areas where they could be more productive

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Overview

Revolutionizing Process Management in Real Estate and Medical Equipment Industry: A Case Study of Sichuan Languang Development Co., Ltd. (BRC)

Operational Impact

Quantitative Benefit