Eightfold Case Studies Revolutionizing Hiring Process with AI: A Dexcom Case Study

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	Revolutionizing Hiring Process with AI: A Dexcom Case Study Eightfold

Revolutionizing Hiring Process with AI: A Dexcom Case Study

Eightfold

Technology Category	Analytics & Modeling - Machine Learning Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Electronics Transportation
Use Cases	Autonomous Transport Systems Transportation Simulation
Services	System Integration
Challenge	Dexcom Inc., a pioneer in continuous glucose monitoring (CGM) solutions, was facing a significant challenge due to its rapid growth. The company had experienced massive business expansion in the past five years and projected further growth in the future. This growth necessitated the hiring of a high volume of new employees across all of its recruiting segments. However, Dexcom's existing recruiting process was proving to be a bottleneck, being cumbersome and time-consuming for both HR decision-makers and applicants. The company had set inclusive hiring goals, but lacked the means to bring insights about applicants’ diversity to the forefront. Furthermore, the manual process of searching through open positions to find suitable ones was outdated and inefficient. Read More
About Customer	Dexcom Inc. is a global leader in continuous glucose monitoring solutions. The company's innovative systems and technology help people around the world maintain safe and healthy blood glucose levels. Dexcom's flagship product, the Dexcom G6 CGM System, provides users with real-time data on their blood glucose levels. The company places technology at the core of its business model, empowering people with diabetes with knowledge and control over their condition. To continue creating innovative products, Dexcom relies on a dedicated and skilled workforce. The company has experienced significant growth in the past five years, necessitating the hiring of a large number of new employees across all its recruiting segments. Read More
Solution	To overcome these challenges, Dexcom implemented the Eightfold Talent Intelligence Platform alongside SAP® SuccessFactors® solutions. This platform, powered by artificial intelligence (AI), enhanced the applications and hiring process by providing intelligent job matching capabilities. It automatically matched applicants with open positions based on their uploaded resumes. The platform also offered native integration between select SAP® SuccessFactors® solutions and the Eightfold Talent Intelligence Platform. As a result, Dexcom was able to create a new, intelligent hiring website that improved the hiring experience for both applicants and HR decision-makers. The platform also improved visibility into key demographic factors, enabling more inclusive hiring decisions. It removed repetitive, manual, and error-prone tasks from the hiring process, allowing applicants to upload their resumes to the hiring website. Furthermore, it empowered employees to apply for open positions that best fit their career goals. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Electronics

Transportation

Use Cases

Autonomous Transport Systems

Transportation Simulation

Services

System Integration

Challenge

Dexcom Inc., a pioneer in continuous glucose monitoring (CGM) solutions, was facing a significant challenge due to its rapid growth. The company had experienced massive business expansion in the past five years and projected further growth in the future. This growth necessitated the hiring of a high volume of new employees across all of its recruiting segments. However, Dexcom's existing recruiting process was proving to be a bottleneck, being cumbersome and time-consuming for both HR decision-makers and applicants. The company had set inclusive hiring goals, but lacked the means to bring insights about applicants’ diversity to the forefront. Furthermore, the manual process of searching through open positions to find suitable ones was outdated and inefficient.

About Customer

Dexcom Inc. is a global leader in continuous glucose monitoring solutions. The company's innovative systems and technology help people around the world maintain safe and healthy blood glucose levels. Dexcom's flagship product, the Dexcom G6 CGM System, provides users with real-time data on their blood glucose levels. The company places technology at the core of its business model, empowering people with diabetes with knowledge and control over their condition. To continue creating innovative products, Dexcom relies on a dedicated and skilled workforce. The company has experienced significant growth in the past five years, necessitating the hiring of a large number of new employees across all its recruiting segments.

Solution

To overcome these challenges, Dexcom implemented the Eightfold Talent Intelligence Platform alongside SAP® SuccessFactors® solutions. This platform, powered by artificial intelligence (AI), enhanced the applications and hiring process by providing intelligent job matching capabilities. It automatically matched applicants with open positions based on their uploaded resumes. The platform also offered native integration between select SAP® SuccessFactors® solutions and the Eightfold Talent Intelligence Platform. As a result, Dexcom was able to create a new, intelligent hiring website that improved the hiring experience for both applicants and HR decision-makers. The platform also improved visibility into key demographic factors, enabling more inclusive hiring decisions. It removed repetitive, manual, and error-prone tasks from the hiring process, allowing applicants to upload their resumes to the hiring website. Furthermore, it empowered employees to apply for open positions that best fit their career goals.

Impact #1	The implementation of the Eightfold Talent Intelligence Platform has significantly improved Dexcom's hiring process. The AI-powered platform has not only made the hiring process more efficient but also more inclusive. It has provided HR decision-makers with the tools and information they need to make better decisions, aligning with Dexcom’s mission and key goals. The platform has also improved the user experience for applicants, who have noticed a positive difference in the company’s applications and hiring process. Furthermore, Dexcom has successfully launched an internal mobility module that empowers existing employees to apply for open positions within the company. This has helped Dexcom prioritize internal talent mobility, helping employees find roles that meet their career goals and maximizing efficiency and productivity to support key business goals.

Impact #1

The implementation of the Eightfold Talent Intelligence Platform has significantly improved Dexcom's hiring process. The AI-powered platform has not only made the hiring process more efficient but also more inclusive. It has provided HR decision-makers with the tools and information they need to make better decisions, aligning with Dexcom’s mission and key goals. The platform has also improved the user experience for applicants, who have noticed a positive difference in the company’s applications and hiring process. Furthermore, Dexcom has successfully launched an internal mobility module that empowers existing employees to apply for open positions within the company. This has helped Dexcom prioritize internal talent mobility, helping employees find roles that meet their career goals and maximizing efficiency and productivity to support key business goals.

Benefit #1	40% conversion of all website visitors to unique job applicants in the first six months after go-live
Benefit #2	42% of career site visitors submitted a resume in the first six months after go-live
Benefit #3	40% growth in revenue per year

Benefit #1

40% conversion of all website visitors to unique job applicants in the first six months after go-live

Benefit #2

42% of career site visitors submitted a resume in the first six months after go-live

Benefit #3

40% growth in revenue per year

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Overview

Revolutionizing Hiring Process with AI: A Dexcom Case Study

Operational Impact

Quantitative Benefit