Revenue.io Case Studies Revenue Empowers Reps to Exceed Quota by up to 120%

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	Revenue Empowers Reps to Exceed Quota by up to 120% Revenue.io

Revenue Empowers Reps to Exceed Quota by up to 120%

Revenue.io

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Education
Applicable Functions	Sales & Marketing
Use Cases	Real-Time Location System (RTLS) Time Sensitive Networking
Services	Training
Challenge	The case study revolves around a provider of benefits administration, technology, broker and consulting services, and payroll solutions to businesses of all sizes. The onset of the Covid-19 pandemic posed a significant challenge to the company. They needed a telephony solution that would not only enable remote reps to connect with more key decision makers but also provide deeper insight into the conversations that sales and customer service reps were having with buyers. Additionally, managers were facing the challenge of needing to 'be everywhere at once', finding it difficult to identify who needed coaching, why they needed it, and how to provide it effectively. Read More
About Customer	The customer in this case study is a provider of benefits administration and technology, broker and consulting services, payroll solutions, and other comprehensive tools and strategies to businesses of all sizes. They serve a wide range of businesses, from small startups to large corporations. The company was facing challenges in maintaining effective communication and coaching for their remote reps during the Covid-19 pandemic. They needed a solution that would not only enhance their sales engagement but also provide deeper insights into the conversations their reps were having with buyers. Read More
Solution	To address these challenges, the company implemented the Revenue.io platform. This platform was chosen because it could solve sales engagement, coaching, insight, and more within a single platform. As stated by their Head of Sales and Marketing, the platform could achieve in one solution what they were previously utilizing many different platforms to accomplish. This consolidation of solutions allowed the company to streamline training processes, supporting faster onboarding time. The RingDNA Global Communications Hub, part of the Revenue.io platform, empowered reps to dial and have more conversations with key decision makers. Additionally, all calls, dispositions, and other crucial data points were automatically logged in Salesforce, providing managers with a real-time view of reps’ activities and outcomes, even when reps were working remotely. The platform's Conversation AI and Moments™ features also enabled sales managers to scale the expertise of top performers and provide reps with real-time contextual guidance. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education

Applicable Functions

Sales & Marketing

Use Cases

Real-Time Location System (RTLS)

Time Sensitive Networking

Services

Training

Challenge

The case study revolves around a provider of benefits administration, technology, broker and consulting services, and payroll solutions to businesses of all sizes. The onset of the Covid-19 pandemic posed a significant challenge to the company. They needed a telephony solution that would not only enable remote reps to connect with more key decision makers but also provide deeper insight into the conversations that sales and customer service reps were having with buyers. Additionally, managers were facing the challenge of needing to 'be everywhere at once', finding it difficult to identify who needed coaching, why they needed it, and how to provide it effectively.

About Customer

The customer in this case study is a provider of benefits administration and technology, broker and consulting services, payroll solutions, and other comprehensive tools and strategies to businesses of all sizes. They serve a wide range of businesses, from small startups to large corporations. The company was facing challenges in maintaining effective communication and coaching for their remote reps during the Covid-19 pandemic. They needed a solution that would not only enhance their sales engagement but also provide deeper insights into the conversations their reps were having with buyers.

Solution

To address these challenges, the company implemented the Revenue.io platform. This platform was chosen because it could solve sales engagement, coaching, insight, and more within a single platform. As stated by their Head of Sales and Marketing, the platform could achieve in one solution what they were previously utilizing many different platforms to accomplish. This consolidation of solutions allowed the company to streamline training processes, supporting faster onboarding time. The RingDNA Global Communications Hub, part of the Revenue.io platform, empowered reps to dial and have more conversations with key decision makers. Additionally, all calls, dispositions, and other crucial data points were automatically logged in Salesforce, providing managers with a real-time view of reps’ activities and outcomes, even when reps were working remotely. The platform's Conversation AI and Moments™ features also enabled sales managers to scale the expertise of top performers and provide reps with real-time contextual guidance.

Impact #1	The implementation of the Revenue.io platform brought about significant operational improvements for the company. Reps were able to have more conversations with key decision makers, leading to increased sales opportunities. The platform also streamlined the onboarding process, reducing the time it took for reps to reach full productivity. Furthermore, the platform's features allowed managers to effectively coach their reps, even in a remote setting. This led to improved performance, with one rep exceeding their quota by 120%. The platform also provided managers with real-time insights into reps' activities and outcomes, enabling them to make informed decisions and provide timely guidance.

Impact #1

The implementation of the Revenue.io platform brought about significant operational improvements for the company. Reps were able to have more conversations with key decision makers, leading to increased sales opportunities. The platform also streamlined the onboarding process, reducing the time it took for reps to reach full productivity. Furthermore, the platform's features allowed managers to effectively coach their reps, even in a remote setting. This led to improved performance, with one rep exceeding their quota by 120%. The platform also provided managers with real-time insights into reps' activities and outcomes, enabling them to make informed decisions and provide timely guidance.

Benefit #1	70% more conversations with decision makers from calls
Benefit #2	Reps ramp to full productivity 33% faster
Benefit #3	One rep exceeded quota by 120% after implementing Revenue.io

Benefit #1

70% more conversations with decision makers from calls

Benefit #2

Reps ramp to full productivity 33% faster

Benefit #3

One rep exceeded quota by 120% after implementing Revenue.io

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Overview

Revenue Empowers Reps to Exceed Quota by up to 120%

Operational Impact

Quantitative Benefit