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Case Studies
Revamping Rural Transit Operations: A Case Study of Northern New Mexico's NCRTD
Overview
Revamping Rural Transit Operations: A Case Study of Northern New Mexico's NCRTDVia |
Cities & Municipalities Transportation | |
Driver Performance Monitoring Personnel Tracking & Monitoring | |
System Integration | |
Operational Impact
The adoption of Remix technology by NCRTD led to significant operational improvements. The system became more efficient in terms of staff and driver time, allowing for more frequent changes in response to community needs and requests. The technology also helped in catching errors that were inevitable in the manual planning and scheduling process, thereby improving the accuracy and reliability of the transit services. Furthermore, the reduction in the number of driver shifts required for the network made better use of the limited driver pool, enhancing the overall operational efficiency of the transit system. The increased flexibility and efficiency of the system have prepared NCRTD to meet any future challenges effectively. | |
Quantitative Benefit
95% reduction in staff time per bid | |
20% fewer driver shifts required | |
Significant reduction in time spent on the bi-annual service re-bid process, from a month to a single day | |