SmartRoutes
Case Studies
Revamping Outdoor Furniture Delivery with SAP Integration
Overview
Revamping Outdoor Furniture Delivery with SAP IntegrationSmartRoutes |
Robots - Autonomous Guided Vehicles (AGV) Sensors - GPS | |
Automotive Transportation | |
Logistics & Transportation Procurement | |
Last Mile Delivery Vehicle Telematics | |
System Integration | |
Operational Impact
The implementation of SmartRoutes delivery management software significantly improved Outdoor Living's delivery process. It brought an increased level of organization and efficiency to their service, reducing the hours involved in manual planning. The number of deliveries they could make per day increased due to route optimization, freeing up more time for other business operations. Customer service improved with the help of live tracking, enabling real-time updates on order status. The visibility provided by the route planning made operations more predictable for their drivers, enhancing their overall experience. | |
Quantitative Benefit
Time spent on route planning reduced by 60% | |
Time saved on calling customers reduced by 2-3 hours per day | |
Time saved on tracking delayed deliveries reduced by 1-2 hours per day | |