Clarity Case Studies Revamping BHPI's Digital Presence: A Case Study on IoT Implementation

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	Revamping BHPI's Digital Presence: A Case Study on IoT Implementation Clarity

Revamping BHPI's Digital Presence: A Case Study on IoT Implementation

Clarity

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Healthcare & Hospitals Marine & Shipping
Applicable Functions	Product Research & Development
Use Cases	Inventory Management Personnel Tracking & Monitoring
Services	System Integration
Challenge	BHPI, a nonprofit Managed Behavioral Healthcare Organization (MBHO) based in Detroit, was facing significant challenges with their existing Content Management System (CMS). They found it to be clunky, outdated, and poorly designed, which was not representative of their brand. The organization also required a platform that could support child portals and dynamic content, enabling secure portals integrated with their Active Directory. This would allow them to control the content displayed for specific members and providers. Furthermore, they wanted to update the overall look and feel of their site, including all graphics, to better represent their identity and brand. Read More
About Customer	BHPI, established in 2002 and headquartered in Detroit, is a nonprofit Managed Behavioral Healthcare Organization (MBHO). The organization offers expert behavioral care management, medical coordination, and chronic behavioral condition management. BHPI is fully accredited through NCQA as a MBHO, and CARF as a Behavioral Health Business Network. The organization provides collaborative solutions by building strong partnerships with health plans, health systems, community mental health organizations, and employer groups. BHPI is committed to making behavioral and physical healthcare integration a reality by utilizing Healthcare Engagement Teams to 'surround' patients with care. Read More
Solution	Clarity, the solution provider, chose the DNN platform to address BHPI's challenges. The DNN platform inherently supports child portals and dynamic content, making it an ideal choice. Clarity then developed a custom module to provide Single Sign-On (SSO) integrated with BHPI's Active Directory server. This allowed for seamless access control and content management for different members and providers. Additionally, Clarity built a custom Provider Finder with advanced search capabilities, enhancing the user experience. The design was revamped to be clean, fresh, and mobile-responsive, reflecting BHPI's up-to-date branding. Clarity also replicated and modified two additional child portals, resulting in a total of three sites: a public-facing site, an employee portal, and a provider portal. Finally, Clarity trained the BHPI team on DNN, enabling them to easily maintain and update their portals. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Healthcare & Hospitals

Marine & Shipping

Applicable Functions

Product Research & Development

Use Cases

Inventory Management

Personnel Tracking & Monitoring

Services

System Integration

Challenge

BHPI, a nonprofit Managed Behavioral Healthcare Organization (MBHO) based in Detroit, was facing significant challenges with their existing Content Management System (CMS). They found it to be clunky, outdated, and poorly designed, which was not representative of their brand. The organization also required a platform that could support child portals and dynamic content, enabling secure portals integrated with their Active Directory. This would allow them to control the content displayed for specific members and providers. Furthermore, they wanted to update the overall look and feel of their site, including all graphics, to better represent their identity and brand.

About Customer

BHPI, established in 2002 and headquartered in Detroit, is a nonprofit Managed Behavioral Healthcare Organization (MBHO). The organization offers expert behavioral care management, medical coordination, and chronic behavioral condition management. BHPI is fully accredited through NCQA as a MBHO, and CARF as a Behavioral Health Business Network. The organization provides collaborative solutions by building strong partnerships with health plans, health systems, community mental health organizations, and employer groups. BHPI is committed to making behavioral and physical healthcare integration a reality by utilizing Healthcare Engagement Teams to 'surround' patients with care.

Solution

Clarity, the solution provider, chose the DNN platform to address BHPI's challenges. The DNN platform inherently supports child portals and dynamic content, making it an ideal choice. Clarity then developed a custom module to provide Single Sign-On (SSO) integrated with BHPI's Active Directory server. This allowed for seamless access control and content management for different members and providers. Additionally, Clarity built a custom Provider Finder with advanced search capabilities, enhancing the user experience. The design was revamped to be clean, fresh, and mobile-responsive, reflecting BHPI's up-to-date branding. Clarity also replicated and modified two additional child portals, resulting in a total of three sites: a public-facing site, an employee portal, and a provider portal. Finally, Clarity trained the BHPI team on DNN, enabling them to easily maintain and update their portals.

Impact #1	The implementation of the DNN platform and the custom solutions provided by Clarity significantly improved BHPI's digital presence. The new design is not only visually appealing but also mobile-responsive, catering to the needs of modern users. The Single Sign-On (SSO) Active Directory integration streamlined the process of creating and assigning roles to employees, providers, and patients. This translated directly to access to different content and portals in DNN, all through a single login. The clean navigation provides a single starting point for all visitors, easily guiding them to their respective area or portal. The advanced Provider search engine improved the user experience by allowing custom searches. Lastly, the training provided by Clarity empowered the BHPI team to maintain and update their portals independently, ensuring long-term sustainability.

Impact #1

The implementation of the DNN platform and the custom solutions provided by Clarity significantly improved BHPI's digital presence. The new design is not only visually appealing but also mobile-responsive, catering to the needs of modern users. The Single Sign-On (SSO) Active Directory integration streamlined the process of creating and assigning roles to employees, providers, and patients. This translated directly to access to different content and portals in DNN, all through a single login. The clean navigation provides a single starting point for all visitors, easily guiding them to their respective area or portal. The advanced Provider search engine improved the user experience by allowing custom searches. Lastly, the training provided by Clarity empowered the BHPI team to maintain and update their portals independently, ensuring long-term sustainability.

Benefit #1	Three distinct portals were created: a public-facing site, an employee portal, and a provider portal.
Benefit #2	The new design is mobile-responsive, catering to the increasing number of mobile users.
Benefit #3	The Provider Finder allows advanced searching for many custom fields, enhancing user experience and efficiency.

Benefit #1

Three distinct portals were created: a public-facing site, an employee portal, and a provider portal.

Benefit #2

The new design is mobile-responsive, catering to the increasing number of mobile users.

Benefit #3

The Provider Finder allows advanced searching for many custom fields, enhancing user experience and efficiency.

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Overview

Revamping BHPI's Digital Presence: A Case Study on IoT Implementation

Operational Impact

Quantitative Benefit