Objectivity Case Studies Revamping a Multi-Site Paint Mixing System for Enhanced Efficiency and User Experience

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	Revamping a Multi-Site Paint Mixing System for Enhanced Efficiency and User Experience Objectivity

Revamping a Multi-Site Paint Mixing System for Enhanced Efficiency and User Experience

Objectivity

Technology Category	Application Infrastructure & Middleware - Event-Driven Application Sensors - Level Sensors
Applicable Functions	Maintenance
Use Cases	Leasing Finance Automation Material Handling Automation
Services	System Integration
Challenge	The client, a global paint manufacturer with multiple production sites across continents, relied on a single system for mixing and labelling produced paint. Any significant malfunction or downtime of this application would halt production, leading to financial losses. The client was using a bespoke application delivered by a third-party vendor, which required multiple manual steps to launch, such as selecting the correct databases. The client sought to automate this process and reduce the solution’s technical debt, which was slowing down paint production. Additionally, the existing desktop app had compatibility issues with the new version of the Microsoft operating system. The client needed a reliable partner to provide baseline support and continuous improvements to this business-critical system. Read More
About Customer	The client is a Europe-based international producer of paint and coatings that operates in more than 150 countries. As a global industry leader with long traditions, the company delivers excellent products, while focusing on sustainability and innovation. The client leverages multiple production sites on several continents, all supported by a single system for mixing and labelling produced paint. Any major malfunction or downtime of this application halts the production and results in financial losses for the company. Read More
Customer Name	Not disclosed Read More
Solution	In 2014, the client approached Objectivity with the desktop application for mixing and labelling paint. The application had significant technical debt, needed improvements, and wasn’t compatible with the upcoming new Microsoft operating system. The application was hosted on a virtual machine without access to its source code, which presented a significant challenge. Objectivity delivered the 2.0 version of the application, moved the code to a single repository, and took over the support. They presented the client with a product backlog focused on reducing technical debt and improving the user experience (UX) of the solution. The extended cooperation is based on the DevOps model, where a shared team is responsible for the support and maintenance of the solution, as well as for making enhancements and developing new features. The Service Delivery Manager (SDM) plays a crucial role in the project, acting as the focal point of contact for the Client. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Event-Driven Application

Sensors - Level Sensors

Applicable Functions

Maintenance

Use Cases

Leasing Finance Automation

Material Handling Automation

Services

System Integration

Challenge

The client, a global paint manufacturer with multiple production sites across continents, relied on a single system for mixing and labelling produced paint. Any significant malfunction or downtime of this application would halt production, leading to financial losses. The client was using a bespoke application delivered by a third-party vendor, which required multiple manual steps to launch, such as selecting the correct databases. The client sought to automate this process and reduce the solution’s technical debt, which was slowing down paint production. Additionally, the existing desktop app had compatibility issues with the new version of the Microsoft operating system. The client needed a reliable partner to provide baseline support and continuous improvements to this business-critical system.

About Customer

The client is a Europe-based international producer of paint and coatings that operates in more than 150 countries. As a global industry leader with long traditions, the company delivers excellent products, while focusing on sustainability and innovation. The client leverages multiple production sites on several continents, all supported by a single system for mixing and labelling produced paint. Any major malfunction or downtime of this application halts the production and results in financial losses for the company.

Customer Name

Not disclosed

Solution

In 2014, the client approached Objectivity with the desktop application for mixing and labelling paint. The application had significant technical debt, needed improvements, and wasn’t compatible with the upcoming new Microsoft operating system. The application was hosted on a virtual machine without access to its source code, which presented a significant challenge. Objectivity delivered the 2.0 version of the application, moved the code to a single repository, and took over the support. They presented the client with a product backlog focused on reducing technical debt and improving the user experience (UX) of the solution. The extended cooperation is based on the DevOps model, where a shared team is responsible for the support and maintenance of the solution, as well as for making enhancements and developing new features. The Service Delivery Manager (SDM) plays a crucial role in the project, acting as the focal point of contact for the Client.

Impact #1	The mixing and labelling system plays a crucial role in the client’s business — its availability is necessary to keep the production lines operational. Objectivity increased the level of automation of the mixing and labelling system, making it faster and less prone to human error. The overall number of reported issues has been significantly reduced, proving that the new system is more robust and contributing to an increase in the client’s revenue. The implemented changes have made the solution more user-friendly for the non-IT staff operating the system at multiple production sites. The client particularly appreciates Objectivity’s transparent communication, collaborative approach, and agile ways of working. The solution is being continuously improved, with special focus on the UX and the visual aspects of the application.

Impact #1

The mixing and labelling system plays a crucial role in the client’s business — its availability is necessary to keep the production lines operational. Objectivity increased the level of automation of the mixing and labelling system, making it faster and less prone to human error. The overall number of reported issues has been significantly reduced, proving that the new system is more robust and contributing to an increase in the client’s revenue. The implemented changes have made the solution more user-friendly for the non-IT staff operating the system at multiple production sites. The client particularly appreciates Objectivity’s transparent communication, collaborative approach, and agile ways of working. The solution is being continuously improved, with special focus on the UX and the visual aspects of the application.

Benefit #1	Rebuilt the entire application ensuring compatibility with new Windows OS
Benefit #2	Increased level of automation leading to faster and less error-prone operations
Benefit #3	Moved all the code to a single repository for better governance

Benefit #1

Rebuilt the entire application ensuring compatibility with new Windows OS

Benefit #2

Increased level of automation leading to faster and less error-prone operations

Benefit #3

Moved all the code to a single repository for better governance

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Overview

Revamping a Multi-Site Paint Mixing System for Enhanced Efficiency and User Experience

Operational Impact

Quantitative Benefit