Gurtam Case Studies Returning stolen smartphones in Costa Rica

Edit This Case Study Record

	Returning stolen smartphones in Costa Rica Gurtam

Returning stolen smartphones in Costa Rica

Gurtam

Technology Category	Networks & Connectivity - Global Navigation Satellite System (GNSS)
Applicable Industries	Retail
Applicable Functions	Sales & Marketing
Use Cases	Geofencing Theft Detection
Services	System Integration
Challenge	The client of the partner company Semacc, based in Costa Rica, is a supplier and distributor of mobile devices in San Jose, the capital city. The client has a salesroom where some smartphones are kept on display and are publicly available. This has led to a significant problem for the client as these devices have been frequently stolen. The theft of these cell phones has caused a significant financial loss for the client and a solution was needed to prevent further thefts. Read More
About Customer	The customer in this case study is a supplier and distributor of mobile devices based in San Jose, the capital city of Costa Rica. They have a salesroom where they display some of their smartphones for the public. However, this has led to a significant problem as these devices have been frequently stolen, causing a significant financial loss for the company. The customer needed a solution to prevent further thefts and recover the stolen goods. Read More
Solution	Semacc, the Gurtam partner company, offered a package solution to prevent the client from the thefts of cell phones. The solution involved the implementation of Wialon and WiaTag. Geofences were created around the mall area in Wialon, and the WiaTag application was installed on the cell phones. As a cell phone appears out of the assigned geofence, Wialon sends the command requesting the current device location. The client employees also receive the corresponding notification and deliver the information to the police for further investigation. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Global Navigation Satellite System (GNSS)

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Use Cases

Geofencing

Theft Detection

Services

System Integration

Challenge

The client of the partner company Semacc, based in Costa Rica, is a supplier and distributor of mobile devices in San Jose, the capital city. The client has a salesroom where some smartphones are kept on display and are publicly available. This has led to a significant problem for the client as these devices have been frequently stolen. The theft of these cell phones has caused a significant financial loss for the client and a solution was needed to prevent further thefts.

About Customer

The customer in this case study is a supplier and distributor of mobile devices based in San Jose, the capital city of Costa Rica. They have a salesroom where they display some of their smartphones for the public. However, this has led to a significant problem as these devices have been frequently stolen, causing a significant financial loss for the company. The customer needed a solution to prevent further thefts and recover the stolen goods.

Solution

Semacc, the Gurtam partner company, offered a package solution to prevent the client from the thefts of cell phones. The solution involved the implementation of Wialon and WiaTag. Geofences were created around the mall area in Wialon, and the WiaTag application was installed on the cell phones. As a cell phone appears out of the assigned geofence, Wialon sends the command requesting the current device location. The client employees also receive the corresponding notification and deliver the information to the police for further investigation.

Impact #1	The client can now track the location of cell phones 24/7 and react to the thefts immediately.
Impact #2	The solution has enabled the client to recover stolen goods, reducing financial losses.
Impact #3	The solution has improved the security of the client's goods and reduced the incidence of theft.

Impact #1

The client can now track the location of cell phones 24/7 and react to the thefts immediately.

Impact #2

The solution has enabled the client to recover stolen goods, reducing financial losses.

Impact #3

The solution has improved the security of the client's goods and reduced the incidence of theft.

Benefit #1	While using this solution in six months, the client has recovered more than $30,000 in goods

Benefit #1

While using this solution in six months, the client has recovered more than $30,000 in goods

Download PDF Version

Overview

Returning stolen smartphones in Costa Rica

Operational Impact

Quantitative Benefit