NETSCOUT
Case Studies
Retailer Assures Customer Experience and Revenue with Visibility
Overview
Retailer Assures Customer Experience and Revenue with VisibilityNETSCOUT |
Application Infrastructure & Middleware - Data Exchange & Integration | |
Retail | |
Logistics & Transportation Sales & Marketing | |
Supply Chain Visibility Inventory Management | |
System Integration | |
Operational Impact
The retailer extended the value invested in their nGeniusONE solution and succeeded in filling gaps in their visibility to assure customer-impacting services with the addition of the new ISNG appliances in their high-speed core. | |
In selecting NETSCOUT for their packet broker technology, they achieved two goals of upgrading their packet monitoring and acquisition technology to take them into the future, while also simplifying their equipment and vendor support for their overall monitoring solutions. | |
This gave them confidence in interoperability between the two solutions that will ultimately reduce MTTR. | |