11:11 Systems Case Studies Responsible for electricity for thousands, Inland Power cannot afford to go dark

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	Responsible for electricity for thousands, Inland Power cannot afford to go dark 11:11 Systems

Responsible for electricity for thousands, Inland Power cannot afford to go dark

11:11 Systems

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Utilities
Applicable Functions	Discrete Manufacturing Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Inland Power, an electric utility based in Eastern Washington, faced a significant challenge after a devastating storm in 2015. The storm, dubbed a 'storm of the century,' left a path of destruction and caused a week-long power outage for Inland Power's customers. Despite having redundant systems in place, the battery backups failed and the internet connection went down after a week, resulting in a 12-hour period of lost communications. This impacted their phone systems, the outage reporting system, and even communications with first responders. Inland Power recognized the need for two types of resiliency: data protection at a secondary location and the ability to fail-over and operate from a secondary location quickly and reliably. Read More
About Customer	Inland Power is an electric utility based in Eastern Washington. The company is responsible for the distribution of electricity to about one-third of the state, serving 32,000 customers with nearly 100 employees. The majority of Inland Power’s employees work in the field, maintaining the lines and extending service in often-rural areas. Over the past few years, the technology available to these linemen has advanced from plain phones to iPads armed with outage data, GPS systems, and more. This has improved the quality and speed of service to customers, but also increased the importance of IT systems in delivering that service. Read More
Solution	Inland Power, a long-time Veeam customer, started by learning more about Veeam Cloud Connect for offsite backup. They quickly identified iland as Veeam’s Service Provider Partner of the Year and Platinum Partner. Separately, Inland worked with Zerto to learn more about their replication technology. It was quickly evident that the local secondary data centers proved cost prohibitive. Building and managing secondary hardware was not an option. However, the extremely swift recovery times (RTO) and recovery points (RPO) demonstrated by Zerto became the goal. iland offered a Zerto-based DRaaS solution that could complement the Veeam-based Cloud Backup solution and deliver against both imperatives in a cost-effective way. iland was also named Zerto Partner of the Year, so this was an all-around best-of-breed solution. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Utilities

Applicable Functions

Discrete Manufacturing

Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Inland Power, an electric utility based in Eastern Washington, faced a significant challenge after a devastating storm in 2015. The storm, dubbed a 'storm of the century,' left a path of destruction and caused a week-long power outage for Inland Power's customers. Despite having redundant systems in place, the battery backups failed and the internet connection went down after a week, resulting in a 12-hour period of lost communications. This impacted their phone systems, the outage reporting system, and even communications with first responders. Inland Power recognized the need for two types of resiliency: data protection at a secondary location and the ability to fail-over and operate from a secondary location quickly and reliably.

About Customer

Inland Power is an electric utility based in Eastern Washington. The company is responsible for the distribution of electricity to about one-third of the state, serving 32,000 customers with nearly 100 employees. The majority of Inland Power’s employees work in the field, maintaining the lines and extending service in often-rural areas. Over the past few years, the technology available to these linemen has advanced from plain phones to iPads armed with outage data, GPS systems, and more. This has improved the quality and speed of service to customers, but also increased the importance of IT systems in delivering that service.

Solution

Inland Power, a long-time Veeam customer, started by learning more about Veeam Cloud Connect for offsite backup. They quickly identified iland as Veeam’s Service Provider Partner of the Year and Platinum Partner. Separately, Inland worked with Zerto to learn more about their replication technology. It was quickly evident that the local secondary data centers proved cost prohibitive. Building and managing secondary hardware was not an option. However, the extremely swift recovery times (RTO) and recovery points (RPO) demonstrated by Zerto became the goal. iland offered a Zerto-based DRaaS solution that could complement the Veeam-based Cloud Backup solution and deliver against both imperatives in a cost-effective way. iland was also named Zerto Partner of the Year, so this was an all-around best-of-breed solution.

Impact #1	Inland Power now has extremely fast recovery times, with their recovery times being about 3 minutes or less.
Impact #2	The company has a cost-effective model for business continuity.
Impact #3	The on-boarding process was straightforward, taking under a month to configure and on-board all their systems to DRaaS and Cloud Backup.

Impact #1

Inland Power now has extremely fast recovery times, with their recovery times being about 3 minutes or less.

Impact #2

The company has a cost-effective model for business continuity.

Impact #3

The on-boarding process was straightforward, taking under a month to configure and on-board all their systems to DRaaS and Cloud Backup.

Benefit #1	Recovery times reduced to about 3 minutes or less.

Benefit #1

Recovery times reduced to about 3 minutes or less.

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Overview

Responsible for electricity for thousands, Inland Power cannot afford to go dark

Operational Impact

Quantitative Benefit