NETSCOUT
Case Studies
Resolving Government Agency Technology Performance Situations Faster with NETSCOUT
Overview
Resolving Government Agency Technology Performance Situations Faster with NETSCOUTNETSCOUT |
Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms | |
Cities & Municipalities | |
Logistics & Transportation | |
Predictive Maintenance Remote Asset Management | |
System Integration Training | |
Operational Impact
The IT team is identifying potential problems long before they result in Help Desk tickets, thanks to the end-to-end visibility that NETSCOUT provides into cross-network and remote location performance, as well as the UC service alerts and drill-down analytics delivered by nGeniusONE. | |
The team has used NETSCOUT’s UC performance management capabilities to maximize their existing staffing profile to assure high-quality voice and video communications support for frontline agency employees delivering government services. | |
The team has enhanced their already-estimable reputation across the IT organization as one team well equipped to execute its service mission. | |