Sisense Case Studies Res Consortium Changes the Conversation in Healthcare by Turning Heavy Reports into Performance Dashboards.

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	Res Consortium Changes the Conversation in Healthcare by Turning Heavy Reports into Performance Dashboards. Sisense

Res Consortium Changes the Conversation in Healthcare by Turning Heavy Reports into Performance Dashboards.

Sisense

Technology Category	Analytics & Modeling - Big Data Analytics Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Remote Asset Management
Services	Data Science Services System Integration Training
Challenge	Over the last 15 years, the National Healthcare Service (NHS) of the UK increased their spending from 70 billion British pounds to 150 billion British pounds. In order to improve their efficiency and cut costs, the NHS created dedicated internal organizations to measure performance of organizations against each other, and to publish and distribute the data in performance reports. The problem was, the healthcare data was very complex - big, scattered and siloed - limiting the reports to focus on one area of measurement or one organization per report, and were published as static PDF documents. Users were unable to compare to other organizations or integrate across different sets of data, giving them an isolated view of their performance. Data regarding each area, such as clinical performance, cost performance, and staff and patient surveys were reported in separate and heavy 50-page plus documents that required time and research to see a bigger picture across platform. That’s where Res Consortium came in with the goal of providing performance dashboards that showed the data across platform in an intuitive way. In the past Res Consortium was producing dashboards using Excel with protection keys to protect sensitive patient data, but started looking for a BI platform that could move the dashboards to a web-based environment as well as to more efficiently and quickly handle the amount of complex data typical in healthcare. Read More
About Customer	Res Consortium is a Management Consulting Organization built to improve the performance of healthcare providers in the UK. By using Sisense as an embedded analytics solution as well as their own internal data analysis methodologies, Res Consortium delivers performance dashboards that allow customers to quickly and easily analyze and visualize big healthcare data. With three divisions that offer training and management skills, business systems such as Sisense, and a consultancy to interpret insights, Res Consortium is changing the way people approach healthcare performance. Their typical clients include organizations within the NHS and pharmaceutical companies that are trying to access the NHS by building and visualizing a story around a particular disease, therapy, or medicine they are interested in improving. Read More
Solution	After undergoing a Sisense evaluation, Res Consortium saw that Sisense would allow them to easily and quickly incorporate relevant public data, no matter how big or siloed, and mash it up with other data sets to create a useful, cross-organization dashboard. Another benefit of Sisense is how easy it is to share dashboards within an organization and how intuitive the dashboards are - allowing users to independently analyze and uncover insights. Sisense is used as an engagement and diagnostic tool to understand challenges and quickly see why something has gone up or down without spending hours on research. Though patient records are confidential, Res Consortium deploys a protective non-public facing server with anonymized patient information and uses Sisense data governance to manage users and viewers. Res Consortium also uses Sisense to track and monitor the usage of the dashboards in their own systems, allowing them to better understand and monetize their clients’ usage by measuring how frequently users are accessing dashboards. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Remote Asset Management

Services

Data Science Services

System Integration

Training

Challenge

Over the last 15 years, the National Healthcare Service (NHS) of the UK increased their spending from 70 billion British pounds to 150 billion British pounds. In order to improve their efficiency and cut costs, the NHS created dedicated internal organizations to measure performance of organizations against each other, and to publish and distribute the data in performance reports. The problem was, the healthcare data was very complex - big, scattered and siloed - limiting the reports to focus on one area of measurement or one organization per report, and were published as static PDF documents. Users were unable to compare to other organizations or integrate across different sets of data, giving them an isolated view of their performance. Data regarding each area, such as clinical performance, cost performance, and staff and patient surveys were reported in separate and heavy 50-page plus documents that required time and research to see a bigger picture across platform. That’s where Res Consortium came in with the goal of providing performance dashboards that showed the data across platform in an intuitive way. In the past Res Consortium was producing dashboards using Excel with protection keys to protect sensitive patient data, but started looking for a BI platform that could move the dashboards to a web-based environment as well as to more efficiently and quickly handle the amount of complex data typical in healthcare.

About Customer

Res Consortium is a Management Consulting Organization built to improve the performance of healthcare providers in the UK. By using Sisense as an embedded analytics solution as well as their own internal data analysis methodologies, Res Consortium delivers performance dashboards that allow customers to quickly and easily analyze and visualize big healthcare data. With three divisions that offer training and management skills, business systems such as Sisense, and a consultancy to interpret insights, Res Consortium is changing the way people approach healthcare performance. Their typical clients include organizations within the NHS and pharmaceutical companies that are trying to access the NHS by building and visualizing a story around a particular disease, therapy, or medicine they are interested in improving.

Solution

After undergoing a Sisense evaluation, Res Consortium saw that Sisense would allow them to easily and quickly incorporate relevant public data, no matter how big or siloed, and mash it up with other data sets to create a useful, cross-organization dashboard. Another benefit of Sisense is how easy it is to share dashboards within an organization and how intuitive the dashboards are - allowing users to independently analyze and uncover insights. Sisense is used as an engagement and diagnostic tool to understand challenges and quickly see why something has gone up or down without spending hours on research. Though patient records are confidential, Res Consortium deploys a protective non-public facing server with anonymized patient information and uses Sisense data governance to manage users and viewers. Res Consortium also uses Sisense to track and monitor the usage of the dashboards in their own systems, allowing them to better understand and monetize their clients’ usage by measuring how frequently users are accessing dashboards.

Impact #1	Sisense allows healthcare companies to frame the debate by showing users what’s important to them, in an easy-to-understand way. It inspires change once relevant information is quantified and relatable.
Impact #2	The chief executive of Tees, Esk & Wear Valley NHS Trust started using Res Consortium’s dashboards as a mechanism to isolate challenges and highlight successes, serving as a powerful springboard for discussing performance improvement with his board of directors.
Impact #3	A pharmaceutical company specializing in Parkinson’s Disease used Res Consortium’s insights to prove that it was more cost-effective to use more expensive patches and injections earlier in the disease, benefiting both the patient and the healthcare system.

Impact #1

Sisense allows healthcare companies to frame the debate by showing users what’s important to them, in an easy-to-understand way. It inspires change once relevant information is quantified and relatable.

Impact #2

The chief executive of Tees, Esk & Wear Valley NHS Trust started using Res Consortium’s dashboards as a mechanism to isolate challenges and highlight successes, serving as a powerful springboard for discussing performance improvement with his board of directors.

Impact #3

A pharmaceutical company specializing in Parkinson’s Disease used Res Consortium’s insights to prove that it was more cost-effective to use more expensive patches and injections earlier in the disease, benefiting both the patient and the healthcare system.

Benefit #1	NHS spending increased from 70 billion British pounds to 150 billion British pounds over 15 years.
Benefit #2	Sisense helped reduce the time required to create reports from hundreds of hours to one-tenth of the time.
Benefit #3	Res Consortium analyzed over 700 million lines of prescribing data.

Benefit #1

NHS spending increased from 70 billion British pounds to 150 billion British pounds over 15 years.

Benefit #2

Sisense helped reduce the time required to create reports from hundreds of hours to one-tenth of the time.

Benefit #3

Res Consortium analyzed over 700 million lines of prescribing data.

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Overview

Res Consortium Changes the Conversation in Healthcare by Turning Heavy Reports into Performance Dashboards.

Operational Impact

Quantitative Benefit