FlowForma Case Studies Replacing Paper Trails and Driving Collaboration

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	Replacing Paper Trails and Driving Collaboration FlowForma

Replacing Paper Trails and Driving Collaboration

FlowForma

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Education Healthcare & Hospitals
Applicable Functions	Business Operation Human Resources
Use Cases	Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Liverpool School of Tropical Medicine (LSTM) is a globally operating institution that was awarded HEI status in 2013, which presented an opportunity to leverage the latest technologies and design its IT infrastructure from scratch. The decision was taken to become a cloud-first organization, building an environment on Microsoft cloud services, including Microsoft 365®, SharePoint Online®, Skype for Business® and Azure®. However, there was a need to introduce Digital Process Automation (DPA) solutions, replacing paper-based processes that were inefficient and made compliance a challenge. Several BPM products were trialled before LSTM came across FlowForma Process Automation. A successful workshop used real examples of existing workflow requirements, and convinced management and IT that they had found the missing piece. Read More
About Customer	Liverpool School of Tropical Medicine (LSTM) is the oldest school of tropical medicine in the world, with hundreds of staff working across the globe. When the School was awarded HEI status in 2013, this presented an opportunity to leverage the very latest technologies and design its IT infrastructure from scratch. The decision was taken to become a cloud-first organization, building an environment on Microsoft cloud services, including Microsoft 365®, SharePoint Online®, Skype for Business® and Azure®. There was also a need to introduce Digital Process Automation (DPA) solutions, replacing paper-based processes that were inefficient and made compliance a challenge. Read More
Solution	FlowForma Process Automation, tightly integrated with the SharePoint platform, was a perfect fit for LSTM and its cloud-first strategy. Eight people were trained by a local FlowForma partner, and the first two workflows went live within a month. Others quickly followed and the solution was soon embedded in the organisation. One particular process around travel typified the paper dependency this registered charity was trying to escape. Sending staff to disease endemic countries all over the world to undertake research and interventions, LSTM requires that employees assess the risks and get the appropriate level of sign off before every trip. Four paper forms had to be filled in, with some duplication across forms. FlowForma Process Automation succeeded in addressing these issues, introducing new efficiencies and encouraging cross-department engagement. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Education

Healthcare & Hospitals

Applicable Functions

Business Operation

Human Resources

Use Cases

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Liverpool School of Tropical Medicine (LSTM) is a globally operating institution that was awarded HEI status in 2013, which presented an opportunity to leverage the latest technologies and design its IT infrastructure from scratch. The decision was taken to become a cloud-first organization, building an environment on Microsoft cloud services, including Microsoft 365®, SharePoint Online®, Skype for Business® and Azure®. However, there was a need to introduce Digital Process Automation (DPA) solutions, replacing paper-based processes that were inefficient and made compliance a challenge. Several BPM products were trialled before LSTM came across FlowForma Process Automation. A successful workshop used real examples of existing workflow requirements, and convinced management and IT that they had found the missing piece.

About Customer

Liverpool School of Tropical Medicine (LSTM) is the oldest school of tropical medicine in the world, with hundreds of staff working across the globe. When the School was awarded HEI status in 2013, this presented an opportunity to leverage the very latest technologies and design its IT infrastructure from scratch. The decision was taken to become a cloud-first organization, building an environment on Microsoft cloud services, including Microsoft 365®, SharePoint Online®, Skype for Business® and Azure®. There was also a need to introduce Digital Process Automation (DPA) solutions, replacing paper-based processes that were inefficient and made compliance a challenge.

Solution

FlowForma Process Automation, tightly integrated with the SharePoint platform, was a perfect fit for LSTM and its cloud-first strategy. Eight people were trained by a local FlowForma partner, and the first two workflows went live within a month. Others quickly followed and the solution was soon embedded in the organisation. One particular process around travel typified the paper dependency this registered charity was trying to escape. Sending staff to disease endemic countries all over the world to undertake research and interventions, LSTM requires that employees assess the risks and get the appropriate level of sign off before every trip. Four paper forms had to be filled in, with some duplication across forms. FlowForma Process Automation succeeded in addressing these issues, introducing new efficiencies and encouraging cross-department engagement.

Impact #1	Turnaround times dramatically reduced
Impact #2	Compliance made easy
Impact #3	Different departments are more engaged

Impact #1

Turnaround times dramatically reduced

Impact #2

Compliance made easy

Impact #3

Different departments are more engaged

Benefit #1	65 workflows launched in the 14 months since FlowForma Process Automation was deployed
Benefit #2	Return on investment within 6 weeks

Benefit #1

65 workflows launched in the 14 months since FlowForma Process Automation was deployed

Benefit #2

Return on investment within 6 weeks

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Overview

Replacing Paper Trails and Driving Collaboration

Operational Impact

Quantitative Benefit