Vonage
Case Studies
Remitly Enhances Security and Reduces Fraud with Vonage APIs
Overview
Remitly Enhances Security and Reduces Fraud with Vonage APIsVonage |
Cybersecurity & Privacy - Identity & Authentication Management Sensors - Level Sensors | |
Education Finance & Insurance | |
Machine to Machine Payments Voice Biometrics | |
System Integration | |
Operational Impact
The implementation of Vonage's SMS API with Two-Factor Authentication has not only helped Remitly reduce fraudulent transactions and save money, but it has also improved the company's communication with its customers. The system is easy to use for sending messages, and Vonage's ongoing technical support has been highly appreciated. The solution has provided a high level of transparency and communication for Remitly's clients, enhancing their trust in the service. Moreover, the fears of reduced support as both companies grew were quickly abated, with Vonage maintaining a consistent high quality of customer support. | |
Quantitative Benefit
Fraudulent transactions were dramatically reduced | |
An estimated $250K – $300K have been saved since implementing Vonage | |
Remitly transfers over $2 billion annually, a process made more secure and efficient with Vonage | |