Case Studies
Reliability and happy customers with SLOs
Overview
Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration | |
Professional Service Software | |
Business Operation Quality Assurance | |
Predictive Maintenance | |
Software Design & Engineering Services System Integration | |
Operational Impact
Laurel's engineering team gained deeper insights into customer experience through SLOs, allowing them to focus on what matters to end users. | |
The SLO dashboard provided a clear view of service health, including service-level indicators, error budgets, and error history. | |
Sumo Logic's integration with other tools like OpsGenie and OpenTelemetry streamlined data collection and monitoring processes. | |
Quantitative Benefit
Laurel's team only needed to write 90 lines of code to create a few hundred SLOs for their clientele. | |