Fulcrum Case Studies RedZone Software Case Study

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	RedZone Software Case Study Fulcrum

RedZone Software Case Study

Fulcrum

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Security & Public Safety
Applicable Functions	Field Services
Use Cases	Real-Time Location System (RTLS) Remote Asset Management
Services	Software Design & Engineering Services
Challenge	RedZone Software is a company that monitors developing wildfires and deploys fire engines to mitigate the threat to its clients’ assets. After firefighters arrive on-site and respond to the threat, they document everything. This documentation is easily shared with insurance companies and property owners. Initially, RedZone developed an in-house solution for firefighter documentation. However, that solution did not scale to an exceptionally large user demand. Read More
About Customer	RedZone Software is a company that specializes in monitoring developing wildfires and deploying fire engines to mitigate the threat to its clients’ assets. The company collects, enriches, and analyzes data to organize its response to wildfires. After firefighters arrive on-site and respond to the threat, they document everything, including descriptions of all actions taken, photographs of damage-prevention measures, and assessment of any damage found. This documentation is then shared with insurance companies and property owners. Read More
Solution	In the summer of 2018, RedZone started a pilot program in which the firefighters used Fulcrum to both organize the response and document their activities in the field. The program was a success and RedZone moved the entirety of its response program to the Fulcrum platform, allowing the company to retire the in-house app. RedZone’s developers built an integration that leverages the Fulcrum API to send detailed incident and location information to the app and assign resources to be deployed. When the firefighters get to the home or structure, they document their activity in Fulcrum. Once a record is updated in the platform, the information is displayed on RedZone’s dashboard. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Security & Public Safety

Applicable Functions

Field Services

Use Cases

Real-Time Location System (RTLS)

Remote Asset Management

Services

Software Design & Engineering Services

Challenge

RedZone Software is a company that monitors developing wildfires and deploys fire engines to mitigate the threat to its clients’ assets. After firefighters arrive on-site and respond to the threat, they document everything. This documentation is easily shared with insurance companies and property owners. Initially, RedZone developed an in-house solution for firefighter documentation. However, that solution did not scale to an exceptionally large user demand.

About Customer

RedZone Software is a company that specializes in monitoring developing wildfires and deploying fire engines to mitigate the threat to its clients’ assets. The company collects, enriches, and analyzes data to organize its response to wildfires. After firefighters arrive on-site and respond to the threat, they document everything, including descriptions of all actions taken, photographs of damage-prevention measures, and assessment of any damage found. This documentation is then shared with insurance companies and property owners.

Solution

In the summer of 2018, RedZone started a pilot program in which the firefighters used Fulcrum to both organize the response and document their activities in the field. The program was a success and RedZone moved the entirety of its response program to the Fulcrum platform, allowing the company to retire the in-house app. RedZone’s developers built an integration that leverages the Fulcrum API to send detailed incident and location information to the app and assign resources to be deployed. When the firefighters get to the home or structure, they document their activity in Fulcrum. Once a record is updated in the platform, the information is displayed on RedZone’s dashboard.

Impact #1	Fulcrum’s reliability and offline mapping capability are vital to RedZone’s operations.
Impact #2	All interested parties have the information they need available quickly.
Impact #3	Time saving in the middle of an emergency situation is huge.

Impact #1

Fulcrum’s reliability and offline mapping capability are vital to RedZone’s operations.

Impact #2

All interested parties have the information they need available quickly.

Impact #3

Time saving in the middle of an emergency situation is huge.

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Overview

RedZone Software Case Study

Operational Impact