IBM Case Studies Reducing logins from malware-infected endpoints by 90 percent in just three months

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	Reducing logins from malware-infected endpoints by 90 percent in just three months IBM

Reducing logins from malware-infected endpoints by 90 percent in just three months

IBM

Technology Category	Cybersecurity & Privacy - Malware Protection Cybersecurity & Privacy - Network Security
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Cybersecurity
Services	Cybersecurity Services
Challenge	In the autumn of 2013, banks in the Czech Republic, like many banks worldwide, saw a surge in malware-based attacks. As KB executives assessed the threat landscape and bank security, they saw that their existing security solutions would not protect their clients from these threats. They needed specialized tools focused on online financial fraud and malware to resist these malware-based attacks. The bank turned to its peers at Société Générale to learn what tools they used to help prevent financial fraud. It was through these conversations that KB decided to implement IBM® Security Trusteer® solutions. Read More
About Customer	Komerční banka, a.s. (KB) is a leading bank in the Czech Republic and in Central and Eastern Europe, serving more than 1.6 million clients. The bank, which is a member of the Société Générale Group, offers a wide range of retail, corporate and investment banking services. In the autumn of 2013, banks in the Czech Republic, like many banks worldwide, saw a surge in malware-based attacks. As KB executives assessed the threat landscape and bank security, they saw that their existing security solutions would not protect their clients from these threats. Read More
Solution	KB decided to implement IBM® Security Trusteer® solutions. Using the Trusteer solutions, KB can protect its clients against phishing and malware-driven attacks. The IBM Security Trusteer Pinpoint Malware Detection™ Advanced Edition solution provides KB security staff with real-time actionable alerts when malware-infected devices access the bank’s website. The solution interacts with more than 1.3 million KB online banking users. The IBM Security Trusteer Rapport® solution can be downloaded by clients to assist with malware removal, as well as to help prevent future malware infections. KB developed a comprehensive communications plan that would help increase client adoption of the Trusteer Rapport solution, which offers frontline protection to help prevent malware infections at the outset. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Malware Protection

Cybersecurity & Privacy - Network Security

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

Cybersecurity Services

Challenge

In the autumn of 2013, banks in the Czech Republic, like many banks worldwide, saw a surge in malware-based attacks. As KB executives assessed the threat landscape and bank security, they saw that their existing security solutions would not protect their clients from these threats. They needed specialized tools focused on online financial fraud and malware to resist these malware-based attacks. The bank turned to its peers at Société Générale to learn what tools they used to help prevent financial fraud. It was through these conversations that KB decided to implement IBM® Security Trusteer® solutions.

About Customer

Komerční banka, a.s. (KB) is a leading bank in the Czech Republic and in Central and Eastern Europe, serving more than 1.6 million clients. The bank, which is a member of the Société Générale Group, offers a wide range of retail, corporate and investment banking services. In the autumn of 2013, banks in the Czech Republic, like many banks worldwide, saw a surge in malware-based attacks. As KB executives assessed the threat landscape and bank security, they saw that their existing security solutions would not protect their clients from these threats.

Solution

KB decided to implement IBM® Security Trusteer® solutions. Using the Trusteer solutions, KB can protect its clients against phishing and malware-driven attacks. The IBM Security Trusteer Pinpoint Malware Detection™ Advanced Edition solution provides KB security staff with real-time actionable alerts when malware-infected devices access the bank’s website. The solution interacts with more than 1.3 million KB online banking users. The IBM Security Trusteer Rapport® solution can be downloaded by clients to assist with malware removal, as well as to help prevent future malware infections. KB developed a comprehensive communications plan that would help increase client adoption of the Trusteer Rapport solution, which offers frontline protection to help prevent malware infections at the outset.

Impact #1	The solution surpassed the company’s expectations, reducing the number of online banking logins from infected endpoints by 90 percent and preventing 200 potential fraud attempts in just three months.
Impact #2	Adoption of the Trusteer Rapport solution by KB clients has been very strong, with over 40,000 KB online banking clients downloading the solution in the first three months.
Impact #3	The bank launched an extensive public awareness campaign to clients and media outlets across the Czech Republic that helped increase consumer understanding about online banking security issues, threats, and frauds, and that promoted the bank’s use of Trusteer solutions.

Impact #1

The solution surpassed the company’s expectations, reducing the number of online banking logins from infected endpoints by 90 percent and preventing 200 potential fraud attempts in just three months.

Impact #2

Adoption of the Trusteer Rapport solution by KB clients has been very strong, with over 40,000 KB online banking clients downloading the solution in the first three months.

Impact #3

The bank launched an extensive public awareness campaign to clients and media outlets across the Czech Republic that helped increase consumer understanding about online banking security issues, threats, and frauds, and that promoted the bank’s use of Trusteer solutions.

Benefit #1	Reduced the number of online banking logins from infected endpoints by 90 percent in just three months.
Benefit #2	Prevented 200 potential fraud attempts in just three months.
Benefit #3	Over 40,000 KB online banking clients downloaded the Trusteer Rapport solution in the first three months.

Benefit #1

Reduced the number of online banking logins from infected endpoints by 90 percent in just three months.

Benefit #2

Prevented 200 potential fraud attempts in just three months.

Benefit #3

Over 40,000 KB online banking clients downloaded the Trusteer Rapport solution in the first three months.

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Overview

Reducing logins from malware-infected endpoints by 90 percent in just three months

Operational Impact

Quantitative Benefit