Case Studies Reducing Impacts and Managing Growth
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Reducing Impacts and Managing Growth

Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - Data Exchange & Integration
Functional Applications - Warehouse Management Systems (WMS)
Food & Beverage
Maintenance
Warehouse & Inventory Management
Fleet Management
Inventory Management
Predictive Maintenance
System Integration
Training
Masters Gallery Foods faced significant challenges in managing the impacts and damages to their lift trucks, new racks, and products. The company had recently expanded its warehouse size and increased its lift truck fleet, which necessitated a more efficient fleet management system. The primary challenge was to reduce the damage occurring to the new infrastructure and improve the overall productivity of the lift truck operations. Additionally, the company needed to comply with OSHA mandates for pre-operation checklists, which were previously managed through paper forms, adding to the administrative burden.
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Masters Gallery Foods is a full-line supplier of cheese products headquartered in Plymouth, Wisconsin. The company has a significant presence in the food and beverage industry, providing a wide range of cheese products to various markets. In June 2009, the company undertook a major expansion, increasing its lift truck fleet from 12 to 19 trucks and more than doubling the size of its main warehouse from 40,000 square feet to 110,000 square feet. This expansion included the addition of new racking systems and the hiring of new personnel, highlighting the company's growth and commitment to improving its operational capabilities.
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To address the challenges, Masters Gallery Foods implemented the iWAREHOUSE fleet and warehouse optimization system from The Raymond Corporation. The system was installed in August 2009 and included several modules designed to enhance operational efficiency. The iIMPACT module was used to monitor and assess lift truck impacts, providing real-time notifications and alerts to warehouse and service managers. This allowed for immediate action and training to reduce the number of impacts. The iMETRICS module was utilized to monitor the average uptime and productivity of the lift trucks, aiding in the expansion of third-shift operations and setting operating parameters for new operators. Additionally, the iVERIFY module helped the company comply with OSHA mandates by digitizing the pre-operation checklist process, making it more sustainable and efficient. The iTRACK module was used for maintenance analysis, allowing for root-cause analysis and better management of maintenance needs.
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The implementation of the iWAREHOUSE system led to a significant reduction in lift truck impacts, with alerts decreasing by 88% within five months.
The system provided real-time data that helped in training new operators and setting operational parameters, thereby improving overall productivity.
The digitization of the pre-operation checklist process through the iVERIFY module made the company more sustainable and reduced the administrative burden.
Reduced the number of lift truck impact alerts from 45 to 5 within five months, an 88% reduction.
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