NETSCOUT
Case Studies
Reduce Lead Time and Fix Inbound Roaming Issues within 5 Minutes
Overview
Reduce Lead Time and Fix Inbound Roaming Issues within 5 MinutesNETSCOUT |
Networks & Connectivity - Network Management & Analysis Software | |
Telecommunications | |
Business Operation | |
System Integration | |
Operational Impact
The implementation of NETSCOUT’S nGeniusONE solution allowed the company to quickly identify and resolve network issues. | |
The solution provided near-real time alarms to proactively detect events. | |
The solution provided evidence via specific error messages with a clear path to root cause. | |
Quantitative Benefit
Resolved all inbound roaming issues within 5 minutes. | |
Reduced issue resolution time. | |