Case Studies
Redefining the Reality of Banking Processes
Overview
Analytics & Modeling - Big Data Analytics Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration | |
Finance & Insurance | |
Business Operation Quality Assurance | |
Digital Twin Predictive Quality Analytics Process Control & Optimization | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
PostFinance deployed Celonis Process Mining for account openings in various regions and locations, comparing results to identify best practices and set internal benchmarks. | |
The bank was able to save resources across regions and significantly accelerate processes. | |
More employees are being given access to Process Mining, facilitated by the flat hierarchies and culture at PostFinance. | |
Quantitative Benefit
119.5 billion CHF turnover | |
3,600 employees | |
150,000 accounts opened annually | |