Infobip
Case Studies
Reconnecting families through SMS and USSD services
Overview
Reconnecting families through SMS and USSD servicesInfobip |
National Security & Defense Telecommunications | |
Business Operation Human Resources | |
Personnel Tracking & Monitoring Public Warning & Emergency Response | |
Software Design & Engineering Services System Integration | |
Operational Impact
Infobip’s expertise and market position enables it to act as a single provider towards mobile operators, simultaneously ensuring USSD and SMS coverage. | |
Bringing REFUNITE’s family tracing platform to offline users via SMS and USSD complements the online access method via www.refunite.org. | |
Both USSD and SMS deliver easy to use menus, where users can enter search parameters (name, age, last known location etc.) and receive a list of potential matches. | |
Quantitative Benefit
Currently, REFUNITE and Infobip are able to deliver access to the online family tracing platform via SMS and/or USSD in DR Congo, Jordan and Turkey. | |
Countries in the pipeline include Somalia, South Sudan, and the Philippines. | |