DocuWare Case Studies Rebel Refrigeration, AC & Plumbing upgrades to full digitization during coronavirus lockdown

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	Rebel Refrigeration, AC & Plumbing upgrades to full digitization during coronavirus lockdown DocuWare

Rebel Refrigeration, AC & Plumbing upgrades to full digitization during coronavirus lockdown

DocuWare

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Construction & Infrastructure
Applicable Functions	Procurement
Use Cases	Remote Asset Management
Services	Cloud Planning, Design & Implementation Services
Challenge	Rebel Refrigeration, AC & Plumbing, a service provider based in Las Vegas, was already partially paperless with its contractors using iPads and digital invoicing in some business areas. However, certain aspects of the operations still required printing invoices on paper. When the lockdown order due to the coronavirus pandemic was issued, the company's office had to close. The employees were working from home, but they couldn’t access the paper documents in the office, and processing fell behind. The company needed a solution to switch to digital to ensure business continuity and operational integrity. Read More
About Customer	Established in 1996, Rebel Refrigeration, AC & Plumbing has been installing water heaters, air conditioning systems and providing other home services to the residents of Las Vegas and beyond for nearly a quarter of a century. With about 20 employees, the company serves 8,000 to 10,000 clients, responding to over 10,000 service calls a year. A typical job requires purchasing equipment and parts, for which the company regularly processes invoices. A green-minded company, Rebel Refrigeration was already partially paperless—its contractors used iPads and digital invoicing in some business areas, but certain aspects of the operations still required printing invoices on paper. Read More
Solution	Joe Johnson, the owner of Rebel Refrigeration, decided to switch to DocuWare, a cloud-based preconfigured solution for invoice processing. The implementation was quick and easy, with the company up and running within 24 hours. DocuWare was able to load the data into the system, and within a few days, the company was fully digital. The new system scans the invoices and recognizes the parts, saving the staff from having to enter them manually and individually. The solution also allows anyone to pull up a purchase order, an invoice number or a job number and see all the documents that pertain to it at any given moment. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Construction & Infrastructure

Applicable Functions

Procurement

Use Cases

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Challenge

Rebel Refrigeration, AC & Plumbing, a service provider based in Las Vegas, was already partially paperless with its contractors using iPads and digital invoicing in some business areas. However, certain aspects of the operations still required printing invoices on paper. When the lockdown order due to the coronavirus pandemic was issued, the company's office had to close. The employees were working from home, but they couldn’t access the paper documents in the office, and processing fell behind. The company needed a solution to switch to digital to ensure business continuity and operational integrity.

About Customer

Established in 1996, Rebel Refrigeration, AC & Plumbing has been installing water heaters, air conditioning systems and providing other home services to the residents of Las Vegas and beyond for nearly a quarter of a century. With about 20 employees, the company serves 8,000 to 10,000 clients, responding to over 10,000 service calls a year. A typical job requires purchasing equipment and parts, for which the company regularly processes invoices. A green-minded company, Rebel Refrigeration was already partially paperless—its contractors used iPads and digital invoicing in some business areas, but certain aspects of the operations still required printing invoices on paper.

Solution

Joe Johnson, the owner of Rebel Refrigeration, decided to switch to DocuWare, a cloud-based preconfigured solution for invoice processing. The implementation was quick and easy, with the company up and running within 24 hours. DocuWare was able to load the data into the system, and within a few days, the company was fully digital. The new system scans the invoices and recognizes the parts, saving the staff from having to enter them manually and individually. The solution also allows anyone to pull up a purchase order, an invoice number or a job number and see all the documents that pertain to it at any given moment.

Impact #1	The company was able to switch to full digitization within a few days.
Impact #2	The staff no longer had to manually and individually enter invoice details into the system.
Impact #3	The solution allowed for easy access to all documents related to a purchase order, an invoice number or a job number.

Impact #1

The company was able to switch to full digitization within a few days.

Impact #2

The staff no longer had to manually and individually enter invoice details into the system.

Impact #3

The solution allowed for easy access to all documents related to a purchase order, an invoice number or a job number.

Benefit #1	The company was up and running with the new system within 24 hours.

Benefit #1

The company was up and running with the new system within 24 hours.

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Overview

Rebel Refrigeration, AC & Plumbing upgrades to full digitization during coronavirus lockdown

Operational Impact

Quantitative Benefit