AssetWorks
Case Studies
Realizing Tangible ROI in Tough Economic Times
Overview
Realizing Tangible ROI in Tough Economic TimesAssetWorks |
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Education | |
Facility Management Maintenance | |
Building Automation & Control Inventory Management Predictive Maintenance | |
Software Design & Engineering Services System Integration | |
Operational Impact
Fresno State has witnessed a 20% increase in billable services year/year, even with fewer personnel and an overall decrease in service requests. | |
The university has been able to reduce paperwork significantly with the use of AiM iDesk, increasing data accuracy two-fold. | |
The university has been able to pinpoint areas of inefficiency and make improvements in areas such as preventive maintenance and inventory control. | |
Quantitative Benefit
Revenues have increased even as less work was being performed. Billable services jumped nearly $100,000 in the first year, nearly doubled in the second year, and reached over a half million dollars by year three, up from $189,000 in year one. | |
70% of calls to the work control center have been eliminated, because students and faculty can access AiM on the Web, enter requests, and obtain a tracking number. | |
Inventory carrying costs have declined. | |