Saviant Case Studies Real-time visibility of Supply chain operations with IoT

	Real-time visibility of Supply chain operations with IoT Saviant

Real-time visibility of Supply chain operations with IoT

Saviant

Technology Category	Analytics & Modeling - Real Time Analytics Functional Applications - Remote Monitoring & Control Systems Sensors - GPS Sensors - Temperature Sensors
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation
Use Cases	Track & Trace of Assets
Challenge	Food service delivery companies generally manage large volumes of food or non-food products, with very low profit margins. And, one of their major challenges involves optimizing operational efficiency during food delivery, for accelerated business growth and competitive advantage. However, to address this challenge, they had no means to know what exactly happens during the delivery hours. Was the food inventory ready to deliver is kept under optimum temperature conditions? Were the drivers taking the right routes? Was the customer order being delivered on time? Their business required visibility of its supply chain operations in real-time, so they could track & monitor what’s happening every minute. This would help optimize operations and save money. Read More
About Customer	Leading UK’s food service specialist, which delivers more than 4500 products to over 30,000 customers including delis, restaurants, caterers and cafes. Read More
Customer Name	Undisclosed Read More
Solution	Saviant built a cloud-based IoT and Enterprise Mobility platform that provides 100% visibility of supply chain operations in real-time. The platform seamlessly integrates with Microsoft Dynamics AX as well. This IoT solution is powered by Microsoft Azure IoT to provide the necessary capabilities that the business demands. Real-time temperature monitoring of perishable food items is achieved using a fleet of multi-temperature control vehicles, which send data in real-time to cloud and drivers’ mobile phones. This helps to enable real-time tracking of operations for thousands of customers’ orders daily. The result is the customer delight through high-quality customer service by delivering the right food at right time and to the right location. Find out more Read More Log in to view content
Data Collected	Delivery Time, Operating Cost, Routes, Supply Chain Optimization, Temperature Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Functional Applications - Remote Monitoring & Control Systems

Sensors - GPS

Sensors - Temperature Sensors

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Use Cases

Track & Trace of Assets

Challenge

Food service delivery companies generally manage large volumes of food or non-food products, with very low profit margins. And, one of their major challenges involves optimizing operational efficiency during food delivery, for accelerated business growth and competitive advantage.

However, to address this challenge, they had no means to know what exactly happens during the delivery hours. Was the food inventory ready to deliver is kept under optimum temperature conditions? Were the drivers taking the right routes? Was the customer order being delivered on time? Their business required visibility of its supply chain operations in real-time, so they could track & monitor what’s happening every minute. This would help optimize operations and save money.

About Customer

Leading UK’s food service specialist, which delivers more than 4500 products to over 30,000 customers including delis, restaurants, caterers and cafes.

Customer Name

Undisclosed

Solution

Saviant built a cloud-based IoT and Enterprise Mobility platform that provides 100% visibility of supply chain operations in real-time. The platform seamlessly integrates with Microsoft Dynamics AX as well. This IoT solution is powered by Microsoft Azure IoT to provide the necessary capabilities that the business demands. Real-time temperature monitoring of perishable food items is achieved using a fleet of multi-temperature control vehicles, which send data in real-time to cloud and drivers’ mobile phones. This helps to enable real-time tracking of operations for thousands of customers’ orders daily. The result is the customer delight through high-quality customer service by delivering the right food at right time and to the right location.

Find out more

Data Collected

Delivery Time, Operating Cost, Routes, Supply Chain Optimization, Temperature

Impact #1	[Process Optimization - Real Time Monitoring] Real-time temperature monitoring – Food delivery service company can now monitor multi-temperature control vehicles using this solution, enabling minimal risk of customers returning the goods.
Impact #2	[Data Management - Real Time Data] 100% real-time supply chain visibility on Mobile phone – With IoT and Enterprise mobility platform, drivers can now check the temperature of perishable food items before delivery, get messages on right route, and collect the right amount from the customers even without any network; thereby, ensuring right delivery at right time.

Impact #1

[Process Optimization - Real Time Monitoring]
Real-time temperature monitoring – Food delivery service company can now monitor multi-temperature control vehicles using this solution, enabling minimal risk of customers returning the goods.

Impact #2

[Data Management - Real Time Data]
100% real-time supply chain visibility on Mobile phone – With IoT and Enterprise mobility platform, drivers can now check the temperature of perishable food items before delivery, get messages on right route, and collect the right amount from the customers even without any network; thereby, ensuring right delivery at right time.

Benefit #1	Customer delight & repeat business due to faster fresh food delivery and 100% accuracy in customer-order fulfillment.
Benefit #2	Zero errors in cash calculation and less time spent for stock checks.
Benefit #3	Improved operational efficiency due to 100% visibility of supply-chain operations in real-time.

Benefit #1

Customer delight & repeat business due to faster fresh food delivery and 100% accuracy in customer-order fulfillment.

Benefit #2

Zero errors in cash calculation and less time spent for stock checks.

Benefit #3

Improved operational efficiency due to 100% visibility of supply-chain operations in real-time.

Partners	Microsoft Azure

Partners

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Overview

Real-time visibility of Supply chain operations with IoT

Operational Impact

Quantitative Benefit

Technology