GoComet Case Studies Real-Time Visibility Mitigates Port Congestion for Leading Chemical Distributor

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	Real-Time Visibility Mitigates Port Congestion for Leading Chemical Distributor GoComet

Real-Time Visibility Mitigates Port Congestion for Leading Chemical Distributor

GoComet

Technology Category	Analytics & Modeling - Machine Learning Sensors - Chemical Sensors
Applicable Industries	Agriculture Mining
Applicable Functions	Logistics & Transportation
Use Cases	Last Mile Delivery Port Automation
Services	Data Science Services
Challenge	The company, a leading chemical distributor with a presence in over 11 countries, faced significant challenges due to the pandemic-driven port congestion that affected global trade. With over 200 international shipments per month, ensuring timely delivery was a top priority. However, the port congestion disrupted over 51% of the company’s shipments. The prolonged port delays impacted the production cycles of the company’s suppliers, especially in the far East, North America, and Europe, compromising delivery schedules across regions. The company also struggled with a capacity crunch as vessels queued outside ports and turnaround times increased. Securing cargo space became challenging due to lack of visibility over space availability and changes in lead times. Additionally, communication gaps arose as keeping stakeholders informed about changes in arrival timings, delays in transshipments, etc., became increasingly difficult due to a lack of reliable information on port delays and inefficiencies in tracking updates. Read More
About Customer	The customer is a specialist chemical distributor established in the 1980s. The company is renowned for its market expertise in facilitating the supply of chemical solutions from manufacturers to industrial consumers worldwide. With a robust presence in over 11 countries and a portfolio of 3000+ products, the company serves all major markets, including agriculture, rubber, cosmetics, lubricants, mining, and more. It is one of the leading brands in the chemical distribution space, handling over 200 international shipments per month. Read More
Solution	The company sought a solution that could provide visibility into port delays and optimize their shipment planning. GoComet’s GoTrack Automated Shipment Tracking module provided the solution. With proprietary machine learning algorithms, GoComet’s Port Delay smart tool calculated delays at major ports across the globe and automatically notified the company of uncertainties affecting their shipments. The company also gained real-time cargo tracking capabilities, receiving live updates on the exact location and movement of shipments via advanced track and trace technology. This allowed the company to address potential bottlenecks and optimize shipment planning. The platform also provided predictive updates on delays and ETAs based on on-ground developments and data analytics, equipping the logistics team with actionable insights. The carrier service reports generated by the platform helped them identify the most reliable service providers. Furthermore, the GoComet platform shared live tracking updates with the company’s stakeholders for their specific orders, enhancing the customer experience. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Sensors - Chemical Sensors

Applicable Industries

Agriculture

Mining

Applicable Functions

Logistics & Transportation

Use Cases

Last Mile Delivery

Port Automation

Services

Data Science Services

Challenge

The company, a leading chemical distributor with a presence in over 11 countries, faced significant challenges due to the pandemic-driven port congestion that affected global trade. With over 200 international shipments per month, ensuring timely delivery was a top priority. However, the port congestion disrupted over 51% of the company’s shipments. The prolonged port delays impacted the production cycles of the company’s suppliers, especially in the far East, North America, and Europe, compromising delivery schedules across regions. The company also struggled with a capacity crunch as vessels queued outside ports and turnaround times increased. Securing cargo space became challenging due to lack of visibility over space availability and changes in lead times. Additionally, communication gaps arose as keeping stakeholders informed about changes in arrival timings, delays in transshipments, etc., became increasingly difficult due to a lack of reliable information on port delays and inefficiencies in tracking updates.

About Customer

The customer is a specialist chemical distributor established in the 1980s. The company is renowned for its market expertise in facilitating the supply of chemical solutions from manufacturers to industrial consumers worldwide. With a robust presence in over 11 countries and a portfolio of 3000+ products, the company serves all major markets, including agriculture, rubber, cosmetics, lubricants, mining, and more. It is one of the leading brands in the chemical distribution space, handling over 200 international shipments per month.

Solution

The company sought a solution that could provide visibility into port delays and optimize their shipment planning. GoComet’s GoTrack Automated Shipment Tracking module provided the solution. With proprietary machine learning algorithms, GoComet’s Port Delay smart tool calculated delays at major ports across the globe and automatically notified the company of uncertainties affecting their shipments. The company also gained real-time cargo tracking capabilities, receiving live updates on the exact location and movement of shipments via advanced track and trace technology. This allowed the company to address potential bottlenecks and optimize shipment planning. The platform also provided predictive updates on delays and ETAs based on on-ground developments and data analytics, equipping the logistics team with actionable insights. The carrier service reports generated by the platform helped them identify the most reliable service providers. Furthermore, the GoComet platform shared live tracking updates with the company’s stakeholders for their specific orders, enhancing the customer experience.

Impact #1	The implementation of GoComet’s GoTrack Automated Shipment Tracking module resulted in significant operational improvements for the company. The AI-driven forecasts on port delays provided by the tool allowed the company to anticipate and plan for disruptions, mitigating the impact on delivery schedules. Real-time cargo tracking enabled the company to address potential bottlenecks proactively, optimizing shipment planning. The actionable insights provided by the platform, including predictive updates on delays and ETAs, empowered the logistics team to make informed decisions. The carrier service reports generated by the platform also helped the company identify the most reliable service providers, further enhancing operational efficiency. Additionally, the live tracking updates shared with stakeholders improved communication and transparency, leading to an enhanced customer experience.

Impact #1

The implementation of GoComet’s GoTrack Automated Shipment Tracking module resulted in significant operational improvements for the company. The AI-driven forecasts on port delays provided by the tool allowed the company to anticipate and plan for disruptions, mitigating the impact on delivery schedules. Real-time cargo tracking enabled the company to address potential bottlenecks proactively, optimizing shipment planning. The actionable insights provided by the platform, including predictive updates on delays and ETAs, empowered the logistics team to make informed decisions. The carrier service reports generated by the platform also helped the company identify the most reliable service providers, further enhancing operational efficiency. Additionally, the live tracking updates shared with stakeholders improved communication and transparency, leading to an enhanced customer experience.

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Overview

Real-Time Visibility Mitigates Port Congestion for Leading Chemical Distributor

Operational Impact