Roambee Case Studies Real-Time Visibility Boosts Quality Compliance in Chocolate Supply Chain

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	Real-Time Visibility Boosts Quality Compliance in Chocolate Supply Chain Roambee

Real-Time Visibility Boosts Quality Compliance in Chocolate Supply Chain

Roambee

Technology Category	Analytics & Modeling - Predictive Analytics Cybersecurity & Privacy - Security Compliance
Applicable Industries	Equipment & Machinery Transportation
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Leasing Finance Automation Supply Chain Visibility
Services	Testing & Certification
Challenge	A renowned chocolate and confectionary company was facing significant challenges in its supply chain. The company's primary goal was to monitor their active cooling Full-Truckload (FTL) transport, which moved chocolates from the manufacturing unit to depots using domestic transportation. This process involved several transporters, making quality compliance both essential and complex. The company was struggling with two main challenges. The first was a breach in quality compliance. The company noticed spoilage in some of their consignments, but the data from their 3PLs was delayed, second-hand, inaccurate, and unverifiable. Many packages were reaching the destination spoiled due to unchecked temperature excursions. The second challenge was the lack of actionable information. The company depended on vendors and transporters for data, but the data was often delayed, inaccurate, and sometimes even inaccessible. The company was unable to make timely decisions due to the lack of real-time visibility on the shipment’s location and condition. Read More
About Customer	The customer is a well-known chocolate and confectionary giant with a complex supply chain. The company's supply chain involves transporting and processing cocoa, production, and further transportation to retailers and customers worldwide. The company primarily uses active cooling Full-Truckload (FTL) transport to move chocolates from the manufacturing unit to depots using domestic transportation. This process involves several transporters, making quality compliance both essential and complex. The company was facing significant challenges in its supply chain, including breaches in quality compliance and a lack of actionable information due to delayed, inaccurate, and sometimes inaccessible data from transporters. Read More
Solution	The company partnered with Roambee to address their supply chain challenges. Roambee provided an innovative solution that included a 24x7 supply chain control tower, transporter effort, and company point-of-contact effort. This three-part approach helped the company get verifiable real-time location and condition data and use intelligent data analytics for better logistics decisions. The solution worked on identifying anomalies and collaborating with transporters with the support of the company's logistics team. Roambee's solution gave the customer the leverage to place devices anywhere, ensuring that accurate temperature is reported even at hotspots. The solution included battery-powered sensor devices placed in the truck for real-time temperature data, timely pre-emptive alerts for quick actions on anomalies, and a 24x7 control tower to ensure improved compliance from transporters and 3PLs. The company moved from second-hand, delayed, and inaccurate compliance data to first-hand, live, and actionable compliance data. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Equipment & Machinery

Transportation

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Leasing Finance Automation

Supply Chain Visibility

Services

Testing & Certification

Challenge

A renowned chocolate and confectionary company was facing significant challenges in its supply chain. The company's primary goal was to monitor their active cooling Full-Truckload (FTL) transport, which moved chocolates from the manufacturing unit to depots using domestic transportation. This process involved several transporters, making quality compliance both essential and complex. The company was struggling with two main challenges. The first was a breach in quality compliance. The company noticed spoilage in some of their consignments, but the data from their 3PLs was delayed, second-hand, inaccurate, and unverifiable. Many packages were reaching the destination spoiled due to unchecked temperature excursions. The second challenge was the lack of actionable information. The company depended on vendors and transporters for data, but the data was often delayed, inaccurate, and sometimes even inaccessible. The company was unable to make timely decisions due to the lack of real-time visibility on the shipment’s location and condition.

About Customer

The customer is a well-known chocolate and confectionary giant with a complex supply chain. The company's supply chain involves transporting and processing cocoa, production, and further transportation to retailers and customers worldwide. The company primarily uses active cooling Full-Truckload (FTL) transport to move chocolates from the manufacturing unit to depots using domestic transportation. This process involves several transporters, making quality compliance both essential and complex. The company was facing significant challenges in its supply chain, including breaches in quality compliance and a lack of actionable information due to delayed, inaccurate, and sometimes inaccessible data from transporters.

Solution

The company partnered with Roambee to address their supply chain challenges. Roambee provided an innovative solution that included a 24x7 supply chain control tower, transporter effort, and company point-of-contact effort. This three-part approach helped the company get verifiable real-time location and condition data and use intelligent data analytics for better logistics decisions. The solution worked on identifying anomalies and collaborating with transporters with the support of the company's logistics team. Roambee's solution gave the customer the leverage to place devices anywhere, ensuring that accurate temperature is reported even at hotspots. The solution included battery-powered sensor devices placed in the truck for real-time temperature data, timely pre-emptive alerts for quick actions on anomalies, and a 24x7 control tower to ensure improved compliance from transporters and 3PLs. The company moved from second-hand, delayed, and inaccurate compliance data to first-hand, live, and actionable compliance data.

Impact #1	The Roambee solution significantly improved the company's operational results. The company now has verifiable real-time location and condition data, which has improved their decision-making process. They are now more proactive and can make smarter decisions backed by smart analytics. The company has moved from second-hand, delayed, and inaccurate compliance data to first-hand, live, and actionable compliance data. There was a visible spike in the compliance numbers, and even vendor relations improved. The company now has better overall logistics efficiency with data from different departments that they specifically need from time to time. The solution is also helping the company’s logistics team to act proactively and maintain in-transit product quality. They have located the point of breach in their chocolate supply chain and are averting it using predictive signals and more adequate compliance measures.

Impact #1

The Roambee solution significantly improved the company's operational results. The company now has verifiable real-time location and condition data, which has improved their decision-making process. They are now more proactive and can make smarter decisions backed by smart analytics. The company has moved from second-hand, delayed, and inaccurate compliance data to first-hand, live, and actionable compliance data. There was a visible spike in the compliance numbers, and even vendor relations improved. The company now has better overall logistics efficiency with data from different departments that they specifically need from time to time. The solution is also helping the company’s logistics team to act proactively and maintain in-transit product quality. They have located the point of breach in their chocolate supply chain and are averting it using predictive signals and more adequate compliance measures.

Benefit #1	Achieved 80%+ cold chain compliance
Benefit #2	Operated at a scale of 1,200 shipments a month
Benefit #3	Improved overall logistics efficiency

Benefit #1

Achieved 80%+ cold chain compliance

Benefit #2

Operated at a scale of 1,200 shipments a month

Benefit #3

Improved overall logistics efficiency

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Overview

Real-Time Visibility Boosts Quality Compliance in Chocolate Supply Chain

Operational Impact

Quantitative Benefit