NETSCOUT
Case Studies
Real-Time Data Improves Troubleshooting Efficiency
Overview
Real-Time Data Improves Troubleshooting EfficiencyNETSCOUT |
Analytics & Modeling - Real Time Analytics | |
Telecommunications | |
Real-Time Location System (RTLS) | |
Software Design & Engineering Services Training | |
Operational Impact
The implementation of TrueCall software led to significant savings for the company. | |
It increased engineering efficiency by more than 30%. | |
Engineers are now able to get more done in less time, leading to increased job satisfaction. | |
Quantitative Benefit
Increase in engineering efficiency by 30% or more. | |
Significant cost savings due to reduced time spent on pulling records and client-related data. | |
Improved customer satisfaction and reduced churn due to faster resolution of customer issues. | |