Gathr
Case Studies
Real-time Call Center Monitoring
Overview
Real-time Call Center MonitoringGathr |
Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics | |
Telecommunications | |
Predictive Quality Analytics Real-Time Location System (RTLS) | |
Data Science Services | |
Operational Impact
Numerous person-months of productivity gain | |
Improved customer complaint resolution speed | |
Increased customer satisfaction index | |