Alteryx
Case Studies
RCI Bank and Services' Transformation in Data Management with Alteryx
Overview
RCI Bank and Services' Transformation in Data Management with AlteryxAlteryx |
Analytics & Modeling - Data-as-a-Service Analytics & Modeling - Predictive Analytics | |
Automotive Finance & Insurance | |
Quality Assurance Sales & Marketing | |
Fraud Detection Inventory Management | |
Data Science Services | |
Operational Impact
The implementation of Alteryx technology has led to a qualitative leap for RCI in terms of data management, complex predictive modeling, and staff resource optimization. For example, RCI receives around 200,000 emails every year. With Alteryx, a connection with SFDC was established and using certain keywords, a predictive model was created. The company is now able to classify the emails into 40 categories with a 90% success rate. The company also increased automatic credit acceptance by applying Alteryx-trained predictive logistic regression models. This has had a significant impact on the company’s efficiency and on its budget. Finally, the company has reduced manual checks in a big way, thanks to the fraud detection model. With these time savings, agents have reduced fraud by 40%. This also has a major impact on the cost of risk, which has now decreased by approximately 30%, saving several million Euros per year and significantly increasing net revenue. | |
Quantitative Benefit
+30% credit automatically accepted | |
200,000 emails automatically managed with a 90% hit rate | |
-50% reduction in fraud | |