Case Studies RB at Celosphere 2020

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	RB at Celosphere 2020

RB at Celosphere 2020

Technology Category	Analytics & Modeling - Process Analytics Automation & Control - Automation & Process Control Systems Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Consumer Goods Food & Beverage Healthcare & Hospitals
Applicable Functions	Business Operation Procurement Quality Assurance
Use Cases	Predictive Maintenance Process Control & Optimization Supply Chain Visibility
Services	Data Science Services System Integration Training
Challenge	RB faced the challenge of harmonizing and optimizing multiple processes across its global operations. The company needed to improve process transparency, root cause analysis, and end-user experience. Additionally, RB aimed to enhance its process and control environment through real-time continuous monitoring and to simplify and automate processes to focus on value-added activities. Read More
About Customer	RB, a global consumer goods company with over 40,000 employees and a 200+ year heritage, operates in three business units: Hygiene, Health, and Nutrition. The company sells over 20 million products daily across 190+ countries and has a revenue of £12.85 billion. RB is committed to protecting, healing, and nurturing in the relentless pursuit of a cleaner, healthier world. The company aims to make access to high-quality hygiene, wellness, and nourishment a right, not a privilege. RB has been a member of the FTSE4Good Index for 15 consecutive years and has saved 61k tonnes of CO2e from the purchase and generation of renewable electricity. Read More
Solution	RB implemented Celonis, introduced by EY as part of a controls transformation agenda, to support its ERP deployment and digital transformation journey. The solution provided real-time end-to-end process transparency and root cause analysis based on facts and data. RB's journey with Celonis began with a proof of value on P2P in June 2018, followed by a project kick-off and build in September 2019, covering five processes: O2C, AR, PO, AP, and VIM. By January 2020, RB had launched global KPIs with 350 users and 1.4 TB of data across two ERP templates. The company conducted process value workshops in Q2 2020 to drive adoption and usage in five pilot markets. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Process Analytics

Automation & Control - Automation & Process Control Systems

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Consumer Goods

Food & Beverage

Healthcare & Hospitals

Applicable Functions

Business Operation

Procurement

Quality Assurance

Use Cases

Predictive Maintenance

Process Control & Optimization

Supply Chain Visibility

Services

Data Science Services

System Integration

Training

Challenge

RB faced the challenge of harmonizing and optimizing multiple processes across its global operations. The company needed to improve process transparency, root cause analysis, and end-user experience. Additionally, RB aimed to enhance its process and control environment through real-time continuous monitoring and to simplify and automate processes to focus on value-added activities.

About Customer

RB, a global consumer goods company with over 40,000 employees and a 200+ year heritage, operates in three business units: Hygiene, Health, and Nutrition. The company sells over 20 million products daily across 190+ countries and has a revenue of £12.85 billion. RB is committed to protecting, healing, and nurturing in the relentless pursuit of a cleaner, healthier world. The company aims to make access to high-quality hygiene, wellness, and nourishment a right, not a privilege. RB has been a member of the FTSE4Good Index for 15 consecutive years and has saved 61k tonnes of CO2e from the purchase and generation of renewable electricity.

Solution

RB implemented Celonis, introduced by EY as part of a controls transformation agenda, to support its ERP deployment and digital transformation journey. The solution provided real-time end-to-end process transparency and root cause analysis based on facts and data. RB's journey with Celonis began with a proof of value on P2P in June 2018, followed by a project kick-off and build in September 2019, covering five processes: O2C, AR, PO, AP, and VIM. By January 2020, RB had launched global KPIs with 350 users and 1.4 TB of data across two ERP templates. The company conducted process value workshops in Q2 2020 to drive adoption and usage in five pilot markets.

Impact #1	RB achieved process harmonization through SAP Hypercare support, post-implementation reviews, shared services monthly market reviews, process value workshops, and best practice sharing across markets.
Impact #2	The company improved its process and control environment with controllership, country balance sheet reviews, internal audit planning and testing, control continuous monitoring, and COVID-19 analytics.
Impact #3	RB focused on radical simplification by implementing KPI reporting and analytics, continuous improvement identification and measurement, RPA identification and measurement, and strategic transformation business case definition.

Impact #1

RB achieved process harmonization through SAP Hypercare support, post-implementation reviews, shared services monthly market reviews, process value workshops, and best practice sharing across markets.

Impact #2

The company improved its process and control environment with controllership, country balance sheet reviews, internal audit planning and testing, control continuous monitoring, and COVID-19 analytics.

Impact #3

RB focused on radical simplification by implementing KPI reporting and analytics, continuous improvement identification and measurement, RPA identification and measurement, and strategic transformation business case definition.

Benefit #1	350 users engaged globally by January 2020.
Benefit #2	1.4 TB of data processed across two ERP templates.
Benefit #3	61k tonnes of CO2e saved from renewable electricity.

Benefit #1

350 users engaged globally by January 2020.

Benefit #2

1.4 TB of data processed across two ERP templates.

Benefit #3

61k tonnes of CO2e saved from renewable electricity.

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Overview

RB at Celosphere 2020

Operational Impact

Quantitative Benefit