Action1 Case Studies Razzoo’s Cajun Cafe Enhances Remote IT Operations for Business Success

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	Razzoo’s Cajun Cafe Enhances Remote IT Operations for Business Success Action1

Razzoo’s Cajun Cafe Enhances Remote IT Operations for Business Success

Action1

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Equipment & Machinery Utilities
Applicable Functions	Maintenance
Use Cases	Construction Management Time Sensitive Networking
Challenge	Razzoo’s Cajun Cafe, a restaurant chain with 22 locations across TX, OK, and NC, faced a significant challenge in managing its IT operations. The restaurant’s IT infrastructure included a data center and 200 endpoints scattered across the central office and remote locations. The company needed better visibility and control over its corporate endpoints to ensure the success of its restaurants. The existing system involved multiple applications and utilities, which made it difficult to manage. The company needed a secure, reliable tool that could provide access to remote locations, support the restaurants, and meet compliance standards. Read More
About Customer	Razzoo’s Cajun Cafe is a restaurant chain that passionately creates bold, flavorful, Cajun-inspired dishes that bring to life all the flavor, fun, and festivity of New Orleans and the French Quarter. Founded in Dallas in 1991, Razzoo’s operates 22 restaurants in TX, OK, and NC. The restaurant’s IT infrastructure includes a data center and 200 endpoints scattered across the central office and remote locations. The company is privately owned and its headquarters are located in Addison, TX, USA. Read More
Solution	Razzoo’s Cajun Cafe adopted Action1, a cost-effective, all-in-one platform that addressed all their remote IT management needs. The platform provided the team with an understanding of all company endpoints, including some devices they were previously unaware of. It also enabled them to easily control and manage the endpoints. They could remotely access users’ computers, keep all company endpoints up to date, get granular reports on software and hardware assets, deploy software, and run PowerShell scripts — all with a single tool. Action1’s built-in remote desktop significantly reduced the time required to access users’ computers. The platform also allowed the team to manage endpoints in bulk, run commands and PowerShell scripts on all endpoints or specific groups of endpoints on schedule, and set up policies to execute those actions automatically if certain conditions were met. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Equipment & Machinery

Utilities

Applicable Functions

Maintenance

Use Cases

Construction Management

Time Sensitive Networking

Challenge

Razzoo’s Cajun Cafe, a restaurant chain with 22 locations across TX, OK, and NC, faced a significant challenge in managing its IT operations. The restaurant’s IT infrastructure included a data center and 200 endpoints scattered across the central office and remote locations. The company needed better visibility and control over its corporate endpoints to ensure the success of its restaurants. The existing system involved multiple applications and utilities, which made it difficult to manage. The company needed a secure, reliable tool that could provide access to remote locations, support the restaurants, and meet compliance standards.

About Customer

Razzoo’s Cajun Cafe is a restaurant chain that passionately creates bold, flavorful, Cajun-inspired dishes that bring to life all the flavor, fun, and festivity of New Orleans and the French Quarter. Founded in Dallas in 1991, Razzoo’s operates 22 restaurants in TX, OK, and NC. The restaurant’s IT infrastructure includes a data center and 200 endpoints scattered across the central office and remote locations. The company is privately owned and its headquarters are located in Addison, TX, USA.

Solution

Razzoo’s Cajun Cafe adopted Action1, a cost-effective, all-in-one platform that addressed all their remote IT management needs. The platform provided the team with an understanding of all company endpoints, including some devices they were previously unaware of. It also enabled them to easily control and manage the endpoints. They could remotely access users’ computers, keep all company endpoints up to date, get granular reports on software and hardware assets, deploy software, and run PowerShell scripts — all with a single tool. Action1’s built-in remote desktop significantly reduced the time required to access users’ computers. The platform also allowed the team to manage endpoints in bulk, run commands and PowerShell scripts on all endpoints or specific groups of endpoints on schedule, and set up policies to execute those actions automatically if certain conditions were met.

Impact #1	The implementation of Action1 has significantly improved the efficiency of IT operations at Razzoo’s Cajun Cafe. The platform has provided the team with better visibility and control over the company's endpoints, enabling them to provide effective support to the restaurants. The built-in remote desktop has slashed the time required to access users’ computers, allowing the team to quickly troubleshoot and fix issues. This has helped the restaurants to focus on their core operations instead of dealing with IT issues. The ability to manage endpoints in bulk and execute commands on schedule has streamlined maintenance tasks, saving the team valuable time.

Impact #1

The implementation of Action1 has significantly improved the efficiency of IT operations at Razzoo’s Cajun Cafe. The platform has provided the team with better visibility and control over the company's endpoints, enabling them to provide effective support to the restaurants. The built-in remote desktop has slashed the time required to access users’ computers, allowing the team to quickly troubleshoot and fix issues. This has helped the restaurants to focus on their core operations instead of dealing with IT issues. The ability to manage endpoints in bulk and execute commands on schedule has streamlined maintenance tasks, saving the team valuable time.

Benefit #1	Reduced time to access users’ computers from 40 minutes to just a few minutes.
Benefit #2	Ability to manage endpoints in bulk, saving time on maintenance tasks.
Benefit #3	Ability to tag a set of desired machines and execute a command in just three minutes, saving from 5-30 minutes per device.

Benefit #1

Reduced time to access users’ computers from 40 minutes to just a few minutes.

Benefit #2

Ability to manage endpoints in bulk, saving time on maintenance tasks.

Benefit #3

Ability to tag a set of desired machines and execute a command in just three minutes, saving from 5-30 minutes per device.

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Overview

Razzoo’s Cajun Cafe Enhances Remote IT Operations for Business Success

Operational Impact

Quantitative Benefit