Case Studies
Ratcliff IT Success Story
Overview
Cybersecurity & Privacy - Security Compliance Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Data Management Platforms | |
Professional Service Software | |
Business Operation Quality Assurance | |
Cybersecurity Remote Asset Management | |
Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration | |
Operational Impact
Ratcliff IT was able to deliver better service and higher value without increasing headcount, thanks to the support from Continuum Command and Fortify. | |
The company built a strong brand in security services, allowing them to pursue new opportunities and differentiate themselves from competitive MSPs. | |
The integrated NOC and SOC portal simplified operations, enabling the team to focus on strategic activities rather than routine tasks. | |
Quantitative Benefit
Continuum’s pay-as-you-grow pricing model helped Ratcliff IT manage its margins for optimal profitability. | |
The fixed costs associated with Continuum services allowed Ratcliff IT to predict and manage the gross margin for each client. | |