Sage Case Studies Radisson Hotels & Resorts Rests Easy with Sage 300

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	Radisson Hotels & Resorts Rests Easy with Sage 300 Sage

Radisson Hotels & Resorts Rests Easy with Sage 300

Sage

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Business Operation
Services	System Integration
Challenge	Radisson Hotels & Resorts, part of the Carlson Rezidor Hotel Group, was facing a challenge due to the wide variety of business management systems used in its portfolio of managed hotels. The company regularly acquires properties with unique backoffice systems, and the resulting consolidation of financial data was a labor-intensive and inefficient process. Lack of standardization constrained the quantity and quality of management information. It was difficult to perform in-depth analysis or generate customized and standardized reports. Like many companies, Radisson needed to continue accommodating change while finding an economical means of converting geographically distributed legacy business systems. The challenge was streamlining the accounting process while ensuring the operational efficiency and reliability of support systems—without growing infrastructure, staff, or budget. Read More
About Customer	Radisson Hotels & Resorts is part of the Carlson Rezidor Hotel Group, a successful international hotel group. The company is headquartered in Minneapolis, Minnesota and has over 550 hotels worldwide. Radisson regularly acquires properties with unique backoffice systems, which has led to a wide variety of business management systems being used across its portfolio of managed hotels. This has resulted in a labor-intensive and inefficient process for consolidating financial data. The lack of standardization has also constrained the quantity and quality of management information, making it difficult to perform in-depth analysis or generate customized and standardized reports. Read More
Solution	Anticipating further growth, Radisson sought ease of use, improved reporting, and a straightforward way to integrate financial systems. For a growing managed hotel portfolio, reducing costs to convert existing systems was a key objective. Radisson was already familiar with the advantages of a centralized IT solution. Carlson Rezidor Hotel Group maintained its industry-leading Curtis-C Reservation System and front-end support systems from a state-of-the-art data center in Omaha, Nebraska. The new accounting solution would have to operate autonomously and also connect with Carlson’s data center to make it possible to download and protect property-specific data. After a thorough competitive analysis, Radisson decided to license Sage 300 as a hosted application. Competitive solutions had no hosting experience or infrastructure and only provided hosting through a third-party arrangement. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Business Operation

Services

System Integration

Challenge

Radisson Hotels & Resorts, part of the Carlson Rezidor Hotel Group, was facing a challenge due to the wide variety of business management systems used in its portfolio of managed hotels. The company regularly acquires properties with unique backoffice systems, and the resulting consolidation of financial data was a labor-intensive and inefficient process. Lack of standardization constrained the quantity and quality of management information. It was difficult to perform in-depth analysis or generate customized and standardized reports. Like many companies, Radisson needed to continue accommodating change while finding an economical means of converting geographically distributed legacy business systems. The challenge was streamlining the accounting process while ensuring the operational efficiency and reliability of support systems—without growing infrastructure, staff, or budget.

About Customer

Radisson Hotels & Resorts is part of the Carlson Rezidor Hotel Group, a successful international hotel group. The company is headquartered in Minneapolis, Minnesota and has over 550 hotels worldwide. Radisson regularly acquires properties with unique backoffice systems, which has led to a wide variety of business management systems being used across its portfolio of managed hotels. This has resulted in a labor-intensive and inefficient process for consolidating financial data. The lack of standardization has also constrained the quantity and quality of management information, making it difficult to perform in-depth analysis or generate customized and standardized reports.

Solution

Anticipating further growth, Radisson sought ease of use, improved reporting, and a straightforward way to integrate financial systems. For a growing managed hotel portfolio, reducing costs to convert existing systems was a key objective. Radisson was already familiar with the advantages of a centralized IT solution. Carlson Rezidor Hotel Group maintained its industry-leading Curtis-C Reservation System and front-end support systems from a state-of-the-art data center in Omaha, Nebraska. The new accounting solution would have to operate autonomously and also connect with Carlson’s data center to make it possible to download and protect property-specific data. After a thorough competitive analysis, Radisson decided to license Sage 300 as a hosted application. Competitive solutions had no hosting experience or infrastructure and only provided hosting through a third-party arrangement.

Impact #1	Radisson has been rapidly converting as many as four of its managed hotels per month to Sage 300. This swift implementation is attributed to the technical expertise and benefits of the model and processes.
Impact #2	Hosted accounting also provides the flexibility for the hotels to implement the latest software features as needed, without requiring technical staff travel to remote locations. Each hotel can automatically upgrade its individual location when it is convenient.

Impact #1

Radisson has been rapidly converting as many as four of its managed hotels per month to Sage 300. This swift implementation is attributed to the technical expertise and benefits of the model and processes.

Impact #2

Hosted accounting also provides the flexibility for the hotels to implement the latest software features as needed, without requiring technical staff travel to remote locations. Each hotel can automatically upgrade its individual location when it is convenient.

Benefit #1	Rapid conversion of up to four hotels per month to the new system.

Benefit #1

Rapid conversion of up to four hotels per month to the new system.

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Overview

Radisson Hotels & Resorts Rests Easy with Sage 300

Operational Impact

Quantitative Benefit