Rapid7 Case Studies Rackspace Enhances Security and Trust with Rapid7 Solutions

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	Rackspace Enhances Security and Trust with Rapid7 Solutions Rapid7

Rackspace Enhances Security and Trust with Rapid7 Solutions

Rapid7

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Sensors - Level Sensors
Applicable Industries	Cement National Security & Defense
Use Cases	Cybersecurity Tamper Detection
Services	Cybersecurity Services System Integration
Challenge	Rackspace Technology, a leading end-to-end multi-cloud technology services company, faced a significant challenge in ensuring the security of their customers' data. As a company that designs, builds, and operates cloud environments across all major technology platforms, it was crucial for Rackspace to instill trust and confidence in their customers. The challenge was to ensure that when customers put their data on the Rackspace platform or chose to interact with Rackspace, their data would be secure and protected as if it was Rackspace's own. The company needed a robust and reliable solution to manage vulnerabilities and threats, and to ensure the highest level of data security. Read More
About Customer	Rackspace Technology is a leading end-to-end multi-cloud technology services company. They offer services that design, build, and operate their customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. Rackspace partners with their customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Security is a top priority for Rackspace, and they are committed to ensuring that their customers' data is secure and protected as if it was their own. Read More
Solution	To address this challenge, Rackspace turned to Rapid7, a leading provider of security visibility, analytics, and automation solutions. Rackspace implemented a suite of Rapid7 products, including InsightVM, Metasploit, and InsightAppSec. These tools enabled Rackspace to conduct comprehensive vulnerability assessments, red teaming, and threat intelligence for both internal operations and customer security operation centers. The adoption of Rapid7's solutions marked an evolutionary journey for Rackspace, enabling them to quantify vulnerabilities in a new way, report more quickly, and remediate faster. The Rapid7 platform was well-received by the team, who appreciated its flexibility and the possibilities it offered. Two key differentiators of Rapid7 were its high level of API integration and automation, and its comprehensive support. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Sensors - Level Sensors

Applicable Industries

Cement

National Security & Defense

Use Cases

Cybersecurity

Tamper Detection

Services

Cybersecurity Services

System Integration

Challenge

Rackspace Technology, a leading end-to-end multi-cloud technology services company, faced a significant challenge in ensuring the security of their customers' data. As a company that designs, builds, and operates cloud environments across all major technology platforms, it was crucial for Rackspace to instill trust and confidence in their customers. The challenge was to ensure that when customers put their data on the Rackspace platform or chose to interact with Rackspace, their data would be secure and protected as if it was Rackspace's own. The company needed a robust and reliable solution to manage vulnerabilities and threats, and to ensure the highest level of data security.

About Customer

Rackspace Technology is a leading end-to-end multi-cloud technology services company. They offer services that design, build, and operate their customers’ cloud environments across all major technology platforms, irrespective of technology stack or deployment model. Rackspace partners with their customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Security is a top priority for Rackspace, and they are committed to ensuring that their customers' data is secure and protected as if it was their own.

Solution

To address this challenge, Rackspace turned to Rapid7, a leading provider of security visibility, analytics, and automation solutions. Rackspace implemented a suite of Rapid7 products, including InsightVM, Metasploit, and InsightAppSec. These tools enabled Rackspace to conduct comprehensive vulnerability assessments, red teaming, and threat intelligence for both internal operations and customer security operation centers. The adoption of Rapid7's solutions marked an evolutionary journey for Rackspace, enabling them to quantify vulnerabilities in a new way, report more quickly, and remediate faster. The Rapid7 platform was well-received by the team, who appreciated its flexibility and the possibilities it offered. Two key differentiators of Rapid7 were its high level of API integration and automation, and its comprehensive support.

Impact #1	The adoption of Rapid7's solutions had a significant impact on Rackspace's operations. The team was excited about the new platform and its flexibility, which they had not experienced with other products. The level of API integration and automation that Rapid7 offered was a key differentiator, enabling Rackspace to automate more processes and increase efficiency. The support provided by Rapid7 was also exceptional, with tickets being answered comprehensively and quickly. Rackspace also appreciated the opportunity to provide feedback and influence the development roadmap of Rapid7's products. The introduction of features such as containers and agents, which Rackspace had requested, demonstrated Rapid7's commitment to listening to and addressing their customers' needs.

Impact #1

The adoption of Rapid7's solutions had a significant impact on Rackspace's operations. The team was excited about the new platform and its flexibility, which they had not experienced with other products. The level of API integration and automation that Rapid7 offered was a key differentiator, enabling Rackspace to automate more processes and increase efficiency. The support provided by Rapid7 was also exceptional, with tickets being answered comprehensively and quickly. Rackspace also appreciated the opportunity to provide feedback and influence the development roadmap of Rapid7's products. The introduction of features such as containers and agents, which Rackspace had requested, demonstrated Rapid7's commitment to listening to and addressing their customers' needs.

Benefit #1	Rapid7's solutions enabled Rackspace to report vulnerabilities more quickly
Benefit #2	Rapid7's solutions allowed Rackspace to remediate vulnerabilities faster
Benefit #3	Rapid7's high level of API integration and automation enabled Rackspace to automate more processes, increasing efficiency

Benefit #1

Rapid7's solutions enabled Rackspace to report vulnerabilities more quickly

Benefit #2

Rapid7's solutions allowed Rackspace to remediate vulnerabilities faster

Benefit #3

Rapid7's high level of API integration and automation enabled Rackspace to automate more processes, increasing efficiency

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Overview

Rackspace Enhances Security and Trust with Rapid7 Solutions

Operational Impact

Quantitative Benefit