Qlik Case Studies Quick analysis with QlikView means shorter patient queues at Malmö University Hospital

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	Quick analysis with QlikView means shorter patient queues at Malmö University Hospital Qlik

Quick analysis with QlikView means shorter patient queues at Malmö University Hospital

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals
Use Cases	Process Control & Optimization
Services	Data Science Services
Challenge	Malmö University Hospital was facing challenges in managing patient waiting times and deviations. The hospital needed to gain increased control of the flow of patients. There was a need to find a cost-effective and powerful solution that allowed analysis of information from the many different systems. The Eye Clinic at Malmö University Hospital was working on how to correctly prioritize patients in terms of referral management and thereby increase accessibility. Their goal was to make a patient’s path through the healthcare process as quick and easy as possible. The clinic had problems with managing waiting times and deviations and the management needed to gain increased control of the flow of patients. Read More
About Customer	Malmö University Hospital is a university and a regional hospital that provides basic and highly specialized medical care for 270,000 inhabitants in Malmö, Sweden. The hospital is one of the first county councils in Sweden to proactively manage its healthcare follow up process to improve the quality of patient care. The hospital wanted to introduce shorter waiting times, increase availability and guarantee equal treatment in all the clinics in the region. Being able to follow the patient’s care history puts greater demand on visibility into patient records and waiting times, which Region Skåne achieves by using the QlikView analysis tool. Read More
Solution	After a thorough evaluation of different IT tools, they chose to implement QlikView. QlikView compiles information about patients and resources from different systems and makes it easy for staff to evaluate needs and more effectively utilize resources so as to optimize the use of available resources, such as personnel and equipment. Through its logical and easy-to-use interface, QlikView requires less training than traditional business intelligence systems especially at the end-user level. It is easy for new staff to get acquainted with the solution and quickly derive insights from the flow model as QlikView is so easy to use. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Use Cases

Process Control & Optimization

Services

Data Science Services

Challenge

Malmö University Hospital was facing challenges in managing patient waiting times and deviations. The hospital needed to gain increased control of the flow of patients. There was a need to find a cost-effective and powerful solution that allowed analysis of information from the many different systems. The Eye Clinic at Malmö University Hospital was working on how to correctly prioritize patients in terms of referral management and thereby increase accessibility. Their goal was to make a patient’s path through the healthcare process as quick and easy as possible. The clinic had problems with managing waiting times and deviations and the management needed to gain increased control of the flow of patients.

About Customer

Malmö University Hospital is a university and a regional hospital that provides basic and highly specialized medical care for 270,000 inhabitants in Malmö, Sweden. The hospital is one of the first county councils in Sweden to proactively manage its healthcare follow up process to improve the quality of patient care. The hospital wanted to introduce shorter waiting times, increase availability and guarantee equal treatment in all the clinics in the region. Being able to follow the patient’s care history puts greater demand on visibility into patient records and waiting times, which Region Skåne achieves by using the QlikView analysis tool.

Solution

After a thorough evaluation of different IT tools, they chose to implement QlikView. QlikView compiles information about patients and resources from different systems and makes it easy for staff to evaluate needs and more effectively utilize resources so as to optimize the use of available resources, such as personnel and equipment. Through its logical and easy-to-use interface, QlikView requires less training than traditional business intelligence systems especially at the end-user level. It is easy for new staff to get acquainted with the solution and quickly derive insights from the flow model as QlikView is so easy to use.

Impact #1	Drastically reduced patient waiting times from years to weeks
Impact #2	Easy to optimize resource usage to deliver improved patient care
Impact #3	Improved working environment and experience for personnel

Impact #1

Drastically reduced patient waiting times from years to weeks

Impact #2

Easy to optimize resource usage to deliver improved patient care

Impact #3

Improved working environment and experience for personnel

Benefit #1	Reduced patient waiting times from years to weeks

Benefit #1

Reduced patient waiting times from years to weeks

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Overview

Quick analysis with QlikView means shorter patient queues at Malmö University Hospital

Operational Impact

Quantitative Benefit