Sage Case Studies Quality Imaging Products “Inks” More Profits With Sage 100 ERP

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	Quality Imaging Products “Inks” More Profits With Sage 100 ERP Sage

Quality Imaging Products “Inks” More Profits With Sage 100 ERP

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Electronics
Applicable Functions	Discrete Manufacturing Warehouse & Inventory Management
Use Cases	Inventory Management Manufacturing System Automation Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Quality Imaging Products (QIP) wanted to differentiate itself from its competitors in the world of e-commerce. The company was looking for a solution that would allow it to manage all operations, including manufacturing half a million toner cartridges a year, tracking 100 different product lines, managing an inventory of over 40,000 cartridges, and running a 30,000 square-foot state-of-the-art warehouse. The company was also looking for a way to streamline its shipping operations and automate the process of handling returned merchandise. Read More
About Customer	Quality Imaging Products (QIP) is a toner and inkjet cartridge remanufacturing company based in Lake Forest, California. The company has been named by Inc. Magazine as one of America’s fastest-growing companies four years in a row. QIP manufactures half a million toner cartridges a year, tracks 100 different product lines, manages an inventory of over 40,000 cartridges, and runs a 30,000 square-foot state-of-the-art warehouse. The company's customers include some of the nation’s largest private labelers and office supply retailers. Read More
Solution	QIP implemented Sage 100 ERP with a full suite of modules, including eBusiness Manager, StarShip Link, and Return Merchandise Authorization. The eBusiness Manager allows QIP's customers to access the system 24/7 to place orders, view photos of cartridges, review product descriptions, and check open invoices and ordering history. The StarShip Link module automates shipping, maintains tracking information, and integrates tightly with both manufacturing and customer service. The Return Merchandise Authorization module automates the process of handling returned merchandise. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Electronics

Applicable Functions

Discrete Manufacturing

Warehouse & Inventory Management

Use Cases

Inventory Management

Manufacturing System Automation

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Quality Imaging Products (QIP) wanted to differentiate itself from its competitors in the world of e-commerce. The company was looking for a solution that would allow it to manage all operations, including manufacturing half a million toner cartridges a year, tracking 100 different product lines, managing an inventory of over 40,000 cartridges, and running a 30,000 square-foot state-of-the-art warehouse. The company was also looking for a way to streamline its shipping operations and automate the process of handling returned merchandise.

About Customer

Quality Imaging Products (QIP) is a toner and inkjet cartridge remanufacturing company based in Lake Forest, California. The company has been named by Inc. Magazine as one of America’s fastest-growing companies four years in a row. QIP manufactures half a million toner cartridges a year, tracks 100 different product lines, manages an inventory of over 40,000 cartridges, and runs a 30,000 square-foot state-of-the-art warehouse. The company's customers include some of the nation’s largest private labelers and office supply retailers.

Solution

QIP implemented Sage 100 ERP with a full suite of modules, including eBusiness Manager, StarShip Link, and Return Merchandise Authorization. The eBusiness Manager allows QIP's customers to access the system 24/7 to place orders, view photos of cartridges, review product descriptions, and check open invoices and ordering history. The StarShip Link module automates shipping, maintains tracking information, and integrates tightly with both manufacturing and customer service. The Return Merchandise Authorization module automates the process of handling returned merchandise.

Impact #1	Order capacity increased by 100 percent.
Impact #2	Service levels improved by 15 percent.
Impact #3	Order turns improved by 10 percent.

Impact #1

Order capacity increased by 100 percent.

Impact #2

Service levels improved by 15 percent.

Impact #3

Order turns improved by 10 percent.

Benefit #1	Business went up by 70 percent.
Benefit #2	Two full-time employees were reassigned to other positions due to the streamlining of shipping operations.
Benefit #3	The system paid for itself in just a year.

Benefit #1

Business went up by 70 percent.

Benefit #2

Two full-time employees were reassigned to other positions due to the streamlining of shipping operations.

Benefit #3

The system paid for itself in just a year.

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Overview

Quality Imaging Products “Inks” More Profits With Sage 100 ERP

Operational Impact

Quantitative Benefit