Qlik Case Studies QlikView helps Zurich Insurance manage its risk

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	QlikView helps Zurich Insurance manage its risk Qlik

QlikView helps Zurich Insurance manage its risk

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Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Quality Analytics Regulatory Compliance Monitoring
Services	Data Science Services
Challenge	Zurich Insurance, a leading insurance-based financial services provider in the Nordic region, faced several challenges. They needed to better assess risks and business potential of insurance solutions, link together insurance systems while making them more adaptable and easier to use, and perform fast and flexible analyses on different customers, types of damages, countries, and products. The company's underwriters, who assess the risks and business potential of all insurance solutions, needed a tool that makes it easy to link different local databases together and perform fast and flexible analysis regarding different customers, types of damage, countries and products. Read More
About Customer	The Zurich Insurance Company is a leading insurance-based financial services provider serving the Nordic region. It is a regional division of a multinational corporation. The company in Stockholm offers tailor-made insurance solutions for companies in the Nordic region. Among the customers are 800 of the largest public corporations in the region. With 45% of the Nordic market and €150 million in annual revenue, Zurich is the market leader. The company prides itself on its close business relations and a detailed understanding of each customer’s needs, which is why Zurich can live up to its high service targets. As a part of an international corporation, the Nordic operation is able to offer local insurance contracts virtually anywhere in the world. Read More
Solution	Zurich Insurance deployed QlikView to 75 employees across 3 functional areas. With QlikView, Zurich Insurance now analyzes premiums, claims, profitability and risk by customer, type of damage, product and country. With QlikView Server (64-bit) and Publisher, Zurich Insurance easily handles the massive volume of data aggregated from numerous systems, including its in-house insurance system, FIRST. The QlikView applications automatically convert all linked data to the same key numbers and one currency. This makes all premiums and damage costs directly comparable regardless of country. The applications are updated once a month. Updates can of course be done at will, but Zurich Stockholm wants to maintain a certain stability in its system. It simplifies the discussion if everyone knows which version of a key figure is valid. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Quality Analytics

Regulatory Compliance Monitoring

Services

Data Science Services

Challenge

Zurich Insurance, a leading insurance-based financial services provider in the Nordic region, faced several challenges. They needed to better assess risks and business potential of insurance solutions, link together insurance systems while making them more adaptable and easier to use, and perform fast and flexible analyses on different customers, types of damages, countries, and products. The company's underwriters, who assess the risks and business potential of all insurance solutions, needed a tool that makes it easy to link different local databases together and perform fast and flexible analysis regarding different customers, types of damage, countries and products.

About Customer

The Zurich Insurance Company is a leading insurance-based financial services provider serving the Nordic region. It is a regional division of a multinational corporation. The company in Stockholm offers tailor-made insurance solutions for companies in the Nordic region. Among the customers are 800 of the largest public corporations in the region. With 45% of the Nordic market and €150 million in annual revenue, Zurich is the market leader. The company prides itself on its close business relations and a detailed understanding of each customer’s needs, which is why Zurich can live up to its high service targets. As a part of an international corporation, the Nordic operation is able to offer local insurance contracts virtually anywhere in the world.

Solution

Zurich Insurance deployed QlikView to 75 employees across 3 functional areas. With QlikView, Zurich Insurance now analyzes premiums, claims, profitability and risk by customer, type of damage, product and country. With QlikView Server (64-bit) and Publisher, Zurich Insurance easily handles the massive volume of data aggregated from numerous systems, including its in-house insurance system, FIRST. The QlikView applications automatically convert all linked data to the same key numbers and one currency. This makes all premiums and damage costs directly comparable regardless of country. The applications are updated once a month. Updates can of course be done at will, but Zurich Stockholm wants to maintain a certain stability in its system. It simplifies the discussion if everyone knows which version of a key figure is valid.

Impact #1	Reduced the workload of report development by 96% from seven full-time dedicated staff to two people working over a two- to three-day period every month.
Impact #2	Provided uniform, valid and reliable data thereby building trust in the information and boosting productivity.
Impact #3	Enabled underwriters to make faster and more well-informed decisions, translating into better business.

Impact #1

Reduced the workload of report development by 96% from seven full-time dedicated staff to two people working over a two- to three-day period every month.

Impact #2

Provided uniform, valid and reliable data thereby building trust in the information and boosting productivity.

Impact #3

Enabled underwriters to make faster and more well-informed decisions, translating into better business.

Benefit #1	Reduced the workload of report development by 96%.
Benefit #2	Saved the costs of one fulltime MS Access expert.
Benefit #3	Estimated a one-time saving of additional training for five to six people.

Benefit #1

Reduced the workload of report development by 96%.

Benefit #2

Saved the costs of one fulltime MS Access expert.

Benefit #3

Estimated a one-time saving of additional training for five to six people.

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Overview

QlikView helps Zurich Insurance manage its risk

Operational Impact

Quantitative Benefit