Qlik Case Studies Qlikview Gives Jardine Lloyd Thompson A Global View of Its Risk Business

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	Qlikview Gives Jardine Lloyd Thompson A Global View of Its Risk Business Qlik

Qlikview Gives Jardine Lloyd Thompson A Global View of Its Risk Business

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Technology Category	Analytics & Modeling - Big Data Analytics Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization
Use Cases	Predictive Maintenance
Services	Data Science Services System Integration
Challenge	Jardine Lloyd Thompson (JLT) is an international group of risk specialists and employee benefits consultants. The firm wanted to give its global executives access to real-time information on mobile devices to help them deliver great customer service. However, JLT needed to replace its existing business intelligence (BI) infrastructure and move away from its labour-intensive approach to business discovery. The company had a large data warehouse, but all of the analytics were pretty much after the event. Internal analysis at JLT took time and there was uncertainty about the accuracy of the findings. It led people to question what they were seeing. JLT wanted to adopt a more intuitive, real-time, graphical solution that better suited its global dynamic workforce and commitment to business transformation. Read More
About Customer	Jardine Lloyd Thompson (JLT) is an international group of risk specialists and employee benefits consultants, and one of the largest companies of its type worldwide. The group—with 2011 revenues of £818 million (US$1.3 billion)—was formed in 1997 in the United Kingdom (UK) when Jardine Insurance Brokers merged with Lloyd Thompson Group. Listed on the London Stock Exchange, the group employs more than 7,000 people in around 135 countries. JLT prides itself on its client-first, knowledge-led global business strategy. The firm wanted to give its global executives access to real-time information on mobile devices— helping them deliver great customer service. Read More
Solution	JLT selected the QlikView Business Discovery platform to replace its many legacy reporting models and put self-service business discovery into the hands of its employees. Data visualisation through QlikView led to a major change of business culture at JLT. Users could make selections, click into them, and immediately see relationships within. The biggest single change since deploying QlikView is better decision making through data visualisation. With QlikView accessible via desktops and a variety of mobile devices, users quickly see trends, identify opportunities that will add value, and ask simple actionable questions. JLT is using QlikView across a variety of business lines, including customer analytics and operational performance. It stems from a belief that client knowledge is the key to success in a competitive industry. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Use Cases

Predictive Maintenance

Services

Data Science Services

System Integration

Challenge

Jardine Lloyd Thompson (JLT) is an international group of risk specialists and employee benefits consultants. The firm wanted to give its global executives access to real-time information on mobile devices to help them deliver great customer service. However, JLT needed to replace its existing business intelligence (BI) infrastructure and move away from its labour-intensive approach to business discovery. The company had a large data warehouse, but all of the analytics were pretty much after the event. Internal analysis at JLT took time and there was uncertainty about the accuracy of the findings. It led people to question what they were seeing. JLT wanted to adopt a more intuitive, real-time, graphical solution that better suited its global dynamic workforce and commitment to business transformation.

About Customer

Jardine Lloyd Thompson (JLT) is an international group of risk specialists and employee benefits consultants, and one of the largest companies of its type worldwide. The group—with 2011 revenues of £818 million (US$1.3 billion)—was formed in 1997 in the United Kingdom (UK) when Jardine Insurance Brokers merged with Lloyd Thompson Group. Listed on the London Stock Exchange, the group employs more than 7,000 people in around 135 countries. JLT prides itself on its client-first, knowledge-led global business strategy. The firm wanted to give its global executives access to real-time information on mobile devices— helping them deliver great customer service.

Solution

JLT selected the QlikView Business Discovery platform to replace its many legacy reporting models and put self-service business discovery into the hands of its employees. Data visualisation through QlikView led to a major change of business culture at JLT. Users could make selections, click into them, and immediately see relationships within. The biggest single change since deploying QlikView is better decision making through data visualisation. With QlikView accessible via desktops and a variety of mobile devices, users quickly see trends, identify opportunities that will add value, and ask simple actionable questions. JLT is using QlikView across a variety of business lines, including customer analytics and operational performance. It stems from a belief that client knowledge is the key to success in a competitive industry.

Impact #1	Delivered better customer insight analysis
Impact #2	Reduced time to produce documentation by 50 per cent
Impact #3	Gave access to BI on iPad and other mobile devices

Impact #1

Delivered better customer insight analysis

Impact #2

Reduced time to produce documentation by 50 per cent

Impact #3

Gave access to BI on iPad and other mobile devices

Benefit #1	Reduced time to produce documentation by 50%

Benefit #1

Reduced time to produce documentation by 50%

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Overview

Qlikview Gives Jardine Lloyd Thompson A Global View of Its Risk Business

Operational Impact

Quantitative Benefit