Qlik Case Studies QlikView drives higher levels of productivity and customer satisfaction at PEI

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	QlikView drives higher levels of productivity and customer satisfaction at PEI Qlik

QlikView drives higher levels of productivity and customer satisfaction at PEI

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals Retail
Applicable Functions	Sales & Marketing Procurement
Use Cases	Real-Time Location System (RTLS) Inventory Management
Services	Data Science Services
Challenge	PEI, a leading sales, marketing and distribution company for medical and surgical products in Ireland, was heavily dependent on third-party consultants to create reports from various information management systems. This was not only costly and time-consuming but also inflexible and a barrier to in-depth investigation of data. The company needed a system that would enable crisp, accurate, timely data analyses and reporting, which was critical to the health of the company. They also wanted to empower all employees with the ability to use the new system to access and share information to better service customers. Read More
About Customer	PEI is a leading sales, marketing and distribution company for medical and surgical products throughout Ireland. The company's core product areas support healthcare services for orthopedics, operating rooms, cardiac care, and sleep and respiratory disorders. The company’s product portfolio includes major brands from world-class manufacturers such as DePuy, Ansell, St. Jude Medical, Bode Chemie and ResMed. PEI is committed to delivering a first-class service. PEI’s focus on customer care, ISO standards accreditations, product knowledge and commitment to superior services have earned the company a reputation for quality and trusted healthcare product solutions. Read More
Solution	PEI deployed QlikView to 25 employees in less than 1 week, with a prototype developed in less than 2 days. With QlikView across 3 functional areas, PEI is rich with in-depth data analysis capabilities never thought possible in such a simple-to-use solution. QlikView empowers PEI employees with fast, easy access to critical healthcare and other data that has been locked in a Sage Line 500 ERP system and Datalinx Warehouse Manager solution. Finally, data analysis can be done without the cost or time of calling an outside resource. QlikView users include all company levels, from the managing director and senior executives to departmental team leaders to sales, administrative, customer service and warehouse staff. Everything from sales trends, financial data, inventory, orders, invoicing and more are monitored and managed more efficiently with various QlikView dashboards and reports. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Retail

Applicable Functions

Sales & Marketing

Procurement

Use Cases

Real-Time Location System (RTLS)

Inventory Management

Services

Data Science Services

Challenge

PEI, a leading sales, marketing and distribution company for medical and surgical products in Ireland, was heavily dependent on third-party consultants to create reports from various information management systems. This was not only costly and time-consuming but also inflexible and a barrier to in-depth investigation of data. The company needed a system that would enable crisp, accurate, timely data analyses and reporting, which was critical to the health of the company. They also wanted to empower all employees with the ability to use the new system to access and share information to better service customers.

About Customer

PEI is a leading sales, marketing and distribution company for medical and surgical products throughout Ireland. The company's core product areas support healthcare services for orthopedics, operating rooms, cardiac care, and sleep and respiratory disorders. The company’s product portfolio includes major brands from world-class manufacturers such as DePuy, Ansell, St. Jude Medical, Bode Chemie and ResMed. PEI is committed to delivering a first-class service. PEI’s focus on customer care, ISO standards accreditations, product knowledge and commitment to superior services have earned the company a reputation for quality and trusted healthcare product solutions.

Solution

PEI deployed QlikView to 25 employees in less than 1 week, with a prototype developed in less than 2 days. With QlikView across 3 functional areas, PEI is rich with in-depth data analysis capabilities never thought possible in such a simple-to-use solution. QlikView empowers PEI employees with fast, easy access to critical healthcare and other data that has been locked in a Sage Line 500 ERP system and Datalinx Warehouse Manager solution. Finally, data analysis can be done without the cost or time of calling an outside resource. QlikView users include all company levels, from the managing director and senior executives to departmental team leaders to sales, administrative, customer service and warehouse staff. Everything from sales trends, financial data, inventory, orders, invoicing and more are monitored and managed more efficiently with various QlikView dashboards and reports.

Impact #1	Improved business performance due to data-empowered employees working smarter and more efficiently
Impact #2	Streamlined data analyses, dramatically decreasing the time required to extract information and create useful reports
Impact #3	Enhanced decision-making from management teams armed with in-depth data and flexible analysis tools

Impact #1

Improved business performance due to data-empowered employees working smarter and more efficiently

Impact #2

Streamlined data analyses, dramatically decreasing the time required to extract information and create useful reports

Impact #3

Enhanced decision-making from management teams armed with in-depth data and flexible analysis tools

Benefit #1	QlikView was deployed to 25 employees in less than 1 week
Benefit #2	A prototype was developed in less than 2 days

Benefit #1

QlikView was deployed to 25 employees in less than 1 week

Benefit #2

A prototype was developed in less than 2 days

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Overview

QlikView drives higher levels of productivity and customer satisfaction at PEI

Operational Impact

Quantitative Benefit