Qlik Case Studies QlikView Customer Snapshot – Schenker

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	QlikView Customer Snapshot – Schenker Qlik

QlikView Customer Snapshot – Schenker

Qlik

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Predictive Maintenance Supply Chain Visibility
Services	Data Science Services System Integration
Challenge	Schenker, a leading provider of integrated logistics services, was facing several challenges. The company wanted to maintain its status as one of the world's leading providers of integrated logistics services. It aimed to improve customer service quality with reliability and on-time delivery rates. Additionally, Schenker wanted to maximize cost efficiencies while minimizing its environmental footprint. The company needed a solution that could help it track and report on the status, location, and timing of shipments to improve on-time delivery and track container loads to ensure moving at capacity and minimizing fuel and environmental costs. Read More
About Customer	Schenker is a leading provider of integrated logistics services in land operations, worldwide air and sea freight, and all the associated logistics services. The company is headquartered in Kelsterbach, Germany. It has achieved approximately $11.5 billion in revenue with 42,000 employees. The company operates in the Transportation & Logistics industry. Schenker is committed to maintaining its status as one of the world's leading providers of integrated logistics services. It aims to improve customer service quality with reliability and on-time delivery rates. Additionally, the company is focused on maximizing cost efficiencies while minimizing its environmental footprint. Read More
Solution	Schenker deployed QlikView to approximately 750 users across three functions in Europe. The functions included Supply Chain Analysis, Financial Analysis, and Six Sigma Analysis. For Supply Chain Analysis, QlikView was used to track and report on the status, location, and timing of shipments striving to improve on-time delivery. It also tracked container loads to ensure moving at capacity and minimizing fuel and environmental costs. For Financial Analysis, QlikView was used to track cash flow indicators for elapsed order-to-invoice time to monitor cost efficiency levels. For Six Sigma Analysis, QlikView acted as a check and balance on shipment data tracked in its in-house tracking system. It drilled into shipment data to find out where and why delays occurred to identify areas for process improvement. The implementation was rapid, taking place in a matter of weeks. Schenker leveraged QlikView Server (64-bit) and Publisher to aggregate data from a suite of systems, including Navision, Excel, and an in-house tracking system on IBM System i (AS/400). Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Predictive Maintenance

Supply Chain Visibility

Services

Data Science Services

System Integration

Challenge

Schenker, a leading provider of integrated logistics services, was facing several challenges. The company wanted to maintain its status as one of the world's leading providers of integrated logistics services. It aimed to improve customer service quality with reliability and on-time delivery rates. Additionally, Schenker wanted to maximize cost efficiencies while minimizing its environmental footprint. The company needed a solution that could help it track and report on the status, location, and timing of shipments to improve on-time delivery and track container loads to ensure moving at capacity and minimizing fuel and environmental costs.

About Customer

Schenker is a leading provider of integrated logistics services in land operations, worldwide air and sea freight, and all the associated logistics services. The company is headquartered in Kelsterbach, Germany. It has achieved approximately $11.5 billion in revenue with 42,000 employees. The company operates in the Transportation & Logistics industry. Schenker is committed to maintaining its status as one of the world's leading providers of integrated logistics services. It aims to improve customer service quality with reliability and on-time delivery rates. Additionally, the company is focused on maximizing cost efficiencies while minimizing its environmental footprint.

Solution

Schenker deployed QlikView to approximately 750 users across three functions in Europe. The functions included Supply Chain Analysis, Financial Analysis, and Six Sigma Analysis. For Supply Chain Analysis, QlikView was used to track and report on the status, location, and timing of shipments striving to improve on-time delivery. It also tracked container loads to ensure moving at capacity and minimizing fuel and environmental costs. For Financial Analysis, QlikView was used to track cash flow indicators for elapsed order-to-invoice time to monitor cost efficiency levels. For Six Sigma Analysis, QlikView acted as a check and balance on shipment data tracked in its in-house tracking system. It drilled into shipment data to find out where and why delays occurred to identify areas for process improvement. The implementation was rapid, taking place in a matter of weeks. Schenker leveraged QlikView Server (64-bit) and Publisher to aggregate data from a suite of systems, including Navision, Excel, and an in-house tracking system on IBM System i (AS/400).

Impact #1	Improved customer service quality with higher on-time delivery rates through increased data visibility
Impact #2	Increased cost efficiencies with improved capacity utilization
Impact #3	Improved operational process efficiencies with drill down and root cause analysis of shipment delays

Impact #1

Improved customer service quality with higher on-time delivery rates through increased data visibility

Impact #2

Increased cost efficiencies with improved capacity utilization

Impact #3

Improved operational process efficiencies with drill down and root cause analysis of shipment delays

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Overview

QlikView Customer Snapshot – Schenker

Operational Impact