Qlik Case Studies Qlik points way ahead for DCH

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	Qlik points way ahead for DCH Qlik

Qlik points way ahead for DCH

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics Analytics & Modeling - Predictive Analytics
Applicable Industries	Consumer Goods Pharmaceuticals Food & Beverage
Applicable Functions	Sales & Marketing Warehouse & Inventory Management Procurement
Use Cases	Predictive Maintenance Inventory Management Supply Chain Visibility
Services	Data Science Services System Integration
Challenge	DCH, a leading FMCG and Pharmaceutical company, operates across 12 Asian economies and a wide range of product categories. With such a widespread operation, DCH realized that it needed to sustain a deep understanding of both its customers and its business. Gaining such insights would help it work more efficiently today and plan more comprehensively for the future. Data was the key to obtaining this business intelligence and DCH realized that to create a firm basis for the business, it needed to update its Enterprise Resource Planning solution. DCH wanted to make positive use of its ERP data so, as part of the ERP upgrade project, it sought a new reporting and data analysis solution. Read More
About Customer	Established in 1949, Dah Chong Hong Holdings (DCH) began as a small food trading company with warehouses in Sheung Wan. Today its operations extend across 12 Asian economies and a wide range of product categories including motor, healthcare, electrical and FMCG products. With more than 70 years of experience and deep roots across Asia, DCH touches the lives of millions of people every day and its mission is to be the best service provider in the healthcare, food, electrical appliances, and motor industries. The DCH consumer products business extends across the supply chain and includes the distribution of thousands of household favorites with a network of services spanning the entire supply chain and ensuring the highest levels of traceability, quality control, and product excellence. It is the largest agency distributor in Hong Kong with more than 500 brands of food and FMCG products under the Sims, IMSA and DCH banners. Read More
Solution	To make use of data from its new ERP systems, DCH implemented Qlik Sense for superior data analysis and reporting. Qlik Sense was the choice for DCH because of the clear, clean design of its comprehensive management dashboard and its ease of use, which would reduce the training burden. DCH purchased an initial 290 Qlik licenses and plans to add more in the near future. It is now being used to build reports for many different DCH brands and stores in ten countries which include mainland China, Hong Kong, and Singapore. Data virtualization and analytics specialist, Velocity Business Solutions of Hong Kong, created an architecture and framework for DCH to use Qlik Sense in its Hong Kong office and regional offices. The aim is to create a widespread basis for self-service analytics. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Analytics & Modeling - Predictive Analytics

Applicable Industries

Consumer Goods

Pharmaceuticals

Food & Beverage

Applicable Functions

Sales & Marketing

Warehouse & Inventory Management

Procurement

Use Cases

Predictive Maintenance

Inventory Management

Supply Chain Visibility

Services

Data Science Services

System Integration

Challenge

DCH, a leading FMCG and Pharmaceutical company, operates across 12 Asian economies and a wide range of product categories. With such a widespread operation, DCH realized that it needed to sustain a deep understanding of both its customers and its business. Gaining such insights would help it work more efficiently today and plan more comprehensively for the future. Data was the key to obtaining this business intelligence and DCH realized that to create a firm basis for the business, it needed to update its Enterprise Resource Planning solution. DCH wanted to make positive use of its ERP data so, as part of the ERP upgrade project, it sought a new reporting and data analysis solution.

About Customer

Established in 1949, Dah Chong Hong Holdings (DCH) began as a small food trading company with warehouses in Sheung Wan. Today its operations extend across 12 Asian economies and a wide range of product categories including motor, healthcare, electrical and FMCG products. With more than 70 years of experience and deep roots across Asia, DCH touches the lives of millions of people every day and its mission is to be the best service provider in the healthcare, food, electrical appliances, and motor industries. The DCH consumer products business extends across the supply chain and includes the distribution of thousands of household favorites with a network of services spanning the entire supply chain and ensuring the highest levels of traceability, quality control, and product excellence. It is the largest agency distributor in Hong Kong with more than 500 brands of food and FMCG products under the Sims, IMSA and DCH banners.

Solution

To make use of data from its new ERP systems, DCH implemented Qlik Sense for superior data analysis and reporting. Qlik Sense was the choice for DCH because of the clear, clean design of its comprehensive management dashboard and its ease of use, which would reduce the training burden. DCH purchased an initial 290 Qlik licenses and plans to add more in the near future. It is now being used to build reports for many different DCH brands and stores in ten countries which include mainland China, Hong Kong, and Singapore. Data virtualization and analytics specialist, Velocity Business Solutions of Hong Kong, created an architecture and framework for DCH to use Qlik Sense in its Hong Kong office and regional offices. The aim is to create a widespread basis for self-service analytics.

Impact #1	Swift Qlik analysis enables the FMCG and Pharmaceutical divisions to increase productivity
Impact #2	Comprehensive business insights gives management the business intelligence it needs to make informed decisions
Impact #3	The FMCG and Pharmaceutical divisions benefit from a better understanding of the DCH operation and its customers

Impact #1

Swift Qlik analysis enables the FMCG and Pharmaceutical divisions to increase productivity

Impact #2

Comprehensive business insights gives management the business intelligence it needs to make informed decisions

Impact #3

The FMCG and Pharmaceutical divisions benefit from a better understanding of the DCH operation and its customers

Benefit #1	A daily sales and inventory analysis that used to take half a day to compile is now instantly generated automatically in Qlik

Benefit #1

A daily sales and inventory analysis that used to take half a day to compile is now instantly generated automatically in Qlik

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Overview

Qlik points way ahead for DCH

Operational Impact

Quantitative Benefit